First, this is not a 4 star apartment as indicated,
We arrived a few hours earlier then our check in time and the cleaning person allowed us access to our room on the 2nd floor as we were tired from an over nite flight
We opened the windows and found the room was faced a 3 lane street along with. Tram stop located directly below our window , we like to have fresh air in the room however it was far too noisy to leave the windows open ,we immediately asked for a quieter room but were told that everything was booked up
At our check in we had no communications from staff on the room provisions, accessing the area and our apt when the office was closed etc but there was a written brochure with info on restaurants ,
In the evening there were bright street lights directly outside of our window that glowed directly into our room and there was only a half black out blind per window so it felt like there was light on in our room all night We also let staff know about this
Also accessing our apartment from the street was thru a dark courtyard and up stairs that weren’t lit, we didn’t find out until our last nite that there was a switch behind the door
- the bathroom had a stale smell and didn’t seem to vent very well and the sink drained Slowly
- although the apartment was clean, the finishes, , are tired and in need of a refresh.
There are far nicer and quieter places as we found later that cost less with breakfast included so look further.
