There was an entire ball team in the lobby when we checked in playing pool and hanging…
My family arived at 6 pm to check in and was told that there were no clean rooms and that…
別忘了！集 10 個印花可以換 1 晚獎勵*住宿
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Room was comfortable and clean. Check in counter was cluttered and not what i would exoect at a Hilton. Room was noisy. Heard every peron passing in the halls Md was jolted aeake at 7am from the floor above moving around. Paper thin walls. I booked looking forward to spending time relaxing in the outdoor area with family. Hugely disappointd to find the outdoor space was not great. Firepit wasnt working and no outdoor heaters or lights. Staff said management was aware and repairs would made in 2 months. I asked for some blankets to try and make the best of it...and it took almost am hour to get 2. Again, not the service I'm used to at a Hilton property.
Kathy, 1 晚家庭旅遊, 2021年04月24日
I recommended this site to my brother, who was meeting in wichita. He did not receive his ling size bed and he room was not clean, there were pop stains on the floor and there were no towels in the room. When I arrived I find a colony of ants in the room, I did not call the front desk as I was told when we checked in that the hotel was full and if I needed anything I needed to ask right then. The floating wood floor is rising and the boards pop when you walk on them in addition to a colony of ants red and black ones inside the hvac. I have stayed at the Tru since it opened, and everytime I go to Wichita. I was sincerely disappointed as a Hilton Honors member and a member of hotels.com.
Pamela, 4 晚家庭旅遊, 2021年04月15日
It was alright our room never got cleaned so no towels or tp
Taylor Elizabeth, 3 晚家庭旅遊, 2021年04月09日
Very nice and new. Quiet except for some loud neighbors on our last night
Nicole, 4 晚家庭旅遊, 2021年03月31日
I would, NEVER book here again. My daughter played volleyball early the next morning, so we booked a room here and prepaid the room in full. We got to town, and went and ate. We went to check in around 9:20 and they had given our room away. They said they were completely full. Not only that, they offered no real explanation except that it was a computer glitch. The gentleman working the front desk offered literally no help in finding another hotel. All of the hotels around were full. We ended up finding a Fairfield a few miles away. My daughter got to bed about an hour and fifteen minutes later than expected, we were an additional 10 or 15 minutes away from where she played, and because of the demand we ended up paying about $40 more. It was uncalled for with a ridiculous lack of customer service.
Ryan, 1 晚家庭旅遊, 2021年03月20日
the property was very clean, and comfortable. The only complaint is the breakfast was weak.
Randy, 2 晚家庭旅遊, 2021年03月18日
Clean, quiet & perfect location
1 晚好友同遊, 2021年03月13日
Didn't like the water pressure.. every thing else was great
1 晚家庭旅遊, 2021年03月04日
It was great for the price. Very clean. Easy checkin
1 晚家庭旅遊, 2021年02月27日
I need a work station. I found a small rollaway table in the room, and a chair that was designed for comfort, not for working.. Also, there was not really space in the room to organize the table and chair so that I could work. This is a need that you could improve upon. Thanks
Nicholas, 1 晚商務旅行, 2021年02月26日