Great hotel very centrally located
Service and staff amazing.
Minus for no bottles of water given in the room.
The hotel is a little tired.
真實旅客
6 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 15 日
Shawn
Shawn,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 13 日
Nice place couples!
We enjoyed the properties location, the friendly, the parking, and ptown!
Matthew
Matthew,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 12 日
Stark raving out of this world
It was such a beautiful, relaxing and nostalgic trip. You guys made us feel like we were home again, as usual. The staff was so kind and attentive to everything and everyone. Seriously, a gem of an oasis.
Chase
Chase,5 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 12 日
Great staff. Great rooms, great loaction. Lovely pool and hot tub.
Chase
Chase,7 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 10 日
Great stay! Second time staying at Brass Key, would come back again
Caroline
Caroline,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 7 日
Quaint hotel with great staff
Great spot, nice courtyard, excellent staff- very friendly. Room was a bit noisy from above and the club across the street, but it ended at 1am. Room and bathroom were very small but comfortable, breakfast was good
William
William,3 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 1 日
1- I am writing to dispute a pet charge of $240.00 that was added to my invoice upon checkout. When I booked the room I informed the property that my partner would be accompanied by an ADA registered/trained service dog. (Attached ADA Service dog ID card sent to property) I was advised through EXPEDIA that I did not have to be in a select pet room nor had to inform the desk upon check in. I will be making a complaint with the Massachusetts AttorneyGenerals Office and Massachusetts Office on Disability if this is not reconciled within 48 hours.
2- I am also surprised that there was no discount for our room #152 due to the fact that we did not have any COLD running water for the first three days of our check in. While we appreciated the front staff providing us a key for the room down the hall, for cold water and showers, until the repairs were made it was a major inconvenience. I am looking for this to be reconciled within 48 hours.
We have been coming to The Brass Key for over 20 years and even had the opportunity to have drinks with the original owner last night. I wasn't even going to bring up the water complaint because the staff was so understanding but when I noticed the pet charges it was very disturbing. Not every disability could be notibile but you should know if it wasn't for my partner's service dog his life would be crippling.
As of July 1 I have not received a response back from the Brass Key Property.
Gene
Gene,6 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 30 日
We had an amazing stay at the Brass Key. The facility was beautiful. It is conveniently located to everywhere you’d want to be. The staff was friendly and helpful and really added to the experience. It would definitely be my choice for future stays.
Randall
Randall,4 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 26 日
Property was clean, neat, well located and well managed.
A short walk into the business district and many fine restaurants.
Excellent breakfast choices provided daily.
It's become our go to place when visiting Cape Cod.
charles
charles,3 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2025 年 6 月 24 日
The pool staff was amazing. Outside of that this property is not the same.