The place is nice and the local team is kind, but the owners and top managers are not that much.
The manager and booking not so much! We tried to negotiate and the top manager refuse to attend us.
Lana
3 晚旅行
10/10
Great service, very accomodating. Rooms were clean, cosy and great.
Highly recommend this hotel.
Samer
1 晚商務旅行
8/10
nasook
1 晚旅行
10/10
Super schöne Anlage in toller Umgebung.
Susann
2 晚好友同遊
10/10
Hôtel avec beaucoup de charme dans les montagnes. Nous avons dormi dans un chalet et nous avons adoré. Le personnel est très aidant, petit déjeuner et dîner buffet. Le cadre est magnifique !
Dimitri
1 晚旅行
6/10
Hôtel très cher pour les prestations proposés
Pas de vue, pas d internet, 2 petites serviettes de toilette par grand chalet, repas et petit déjeuner inclus mais style cantine d école ...bref pas terrible du tout ...
Catherine
1 晚浪漫之旅
8/10
Kate
1 晚旅行
10/10
Magnifique nuit ! Bungalow joliment décoré en plein coeur de la montagne .
Christelle
1 晚旅行
8/10
Overall a great place to stay and very much recommended. There isn’t much accommodation choice in jebel shams but you will be very happy here - the service was great (the dining room staff are so kind) and the rooms are basic but very nice. Setting is of course beautiful and it’s just a short drive to the start of the w6 hike as well as other beautiful vistas.
The only fault would be that we booked an Arabic tent and upon arrival were ‘upgraded’ to a bungalow - however it turned out that they hadn’t actually finished building the Arabic tents so not only was the website misleading but the so called upgrade was for their convenience, not to please us! Regardless the room was nice and we were very happy with our stay.
Good range of food for breakfast and dinner buffets and great value for money. No WiFi which could be inconvenient for some guests but we personally enjoyed it.
真實旅客
1 晚旅行
10/10
Perfecto, aún está en construcción pero es precioso.
Lo mejor, el bufet de la cena.De los mejores que he probado, volvería sin pensarlo.
El trato personal un 10.
RUBEN
1 晚浪漫之旅
8/10
Great location for the price. Very friendly and helpful staff.
Pamela
1 晚浪漫之旅
10/10
Superbe hôtel. Cadre très beau. A proximité du Grand Canyon. Le dîner était excellent. Le petit déjeuner était correct.
Mounir
1 晚浪漫之旅
8/10
真實旅客
2 晚旅行
10/10
Bergcamp in toller Natur
Joachim
8/10
Great location, close to the Wadi Ghul viewpoints and hiking trails. Mountain-view room was roomy and comfortable. Good buffet for breakfast and dinner (included).
But, the front desk staff was not really friendly, and there was no WiFi.
Locatie dichtbij balcony walk. Aardig personeel en goed onderhouden accommodatie.
danny
1 晚旅行
8/10
Check-in verlief zügig, professionell und unkompliziert. Bungalowzimmer sauber, Handtücher und Toilettenartikel vorhanden. Essen in Büffetform war gut und reichlich. Softdrinks inklusive, ebenso Tee und Kaffee. Frühstück reichhaltig, Check-out schnell. Gute Lage zum Wanderweg W6 Balcony Walk. Ein Erlebnis!
Doris
1 晚旅行
8/10
It was convenient for hiking the balcony trail. Service was friendly, accommodations were clean and comfortable, and the food was gof.
真實旅客
1 晚旅行
6/10
Many kids there. Problem with bad smell from bathroom.
真實旅客
1 晚浪漫之旅
8/10
Staff were friendly but didn’t seem to be many around in the restaurant at breakfast and dinner. Situated ideally for anyone wishing to trek in jebel Shams. The tents understandably get cold at night, but a convection heater is provided for your convenience. Rooms were clean and comfortable, the lighting could have been a bit better as it seemed quite dark inside. The reception had no record of our booking or payment, but we’re very good at sorting this out and didn’t delay our check in.
Suhail
1 晚浪漫之旅
6/10
Philippe
1 晚旅行
10/10
Wir hatten nur ein Zelt gebucht und bekamen gratis ein Upgrade auf ein Chalet, das mit den Natursteinwänden sehr stilvoll war. Es ist herrlich ruhig gelegen. Das gesamte Personal war sehr aufmerksam und half bei allen Fragen gerne weiter. Der Balcony-Trail ist unbedingt zu empfehlen (Startpunkt ca. 5 km mit dem Pkw vom Resort entfernt).
Das Abendessen (Tellerservice) war gut und sehr reichlich (verschiedene Fleischsorten, Beilagen und Salate). Beim Frühstück gab es das landestypische, aus europäischer Sicht eher von der Auswahl her spärliche Angebot.