Receptionist rudeness -unpleasant jokes.
The apartment look lake it haven’t been cleaned.
We had to wait 2 hours before we have been offered an other apartment.
Cristina
1 晚家庭旅遊
8/10
Paul
2 晚旅行
2/10
Cristina
1 晚旅行
8/10
Anthony
4 晚商務旅行
10/10
Really pleasant, helpful staff.
gabrielle
1 晚家庭旅遊
10/10
Really pleased I picked this place for the 3 of us to stay. It was clean and perfect for us. There is a kitchen with fridge, oven and hob and a kettle if you should need them. The bathroom was clean and the shower worked well. There was ample free parking outside. We were attending a show in Stoke on Trent and it was just under £10 for a taxi to the theatre. Would recommend this place to anyone needing a clean and comfortable place to stay.
Rachel
1 晚旅行
10/10
Was a nice stay
Wayne
3 晚家庭旅遊
8/10
It is a kind of base area. Overall it is fine.
Boris
10 晚家庭旅遊
10/10
Clean comfortable self catering room.
King size bed.
perfect room
Stephen
1 晚好友同遊
10/10
Staff helpful and approachable
Rosemary
1 晚好友同遊
8/10
The family room is clean and tidy, very spacious but need a little bit maintenance, some doors are old and need repairs.
Quiet environment for staying and sleeping.
wai wing
1 晚家庭旅遊
8/10
Bryan
1 晚旅行
10/10
Richard
1 晚旅行
2/10
Busayo
1 晚旅行
10/10
Great
William
4 晚家庭旅遊
10/10
Clean and modern room, with amenities, I was super impressed considering how reasonable the price was. Didn't hear any external noise. Curtains could be better for less incoming light in the morning but that was a minor issue. Good location, being only a 10 minute drive from the bet365 Stadium.
Stephen
1 晚商務旅行
2/10
Jonathan
1 晚旅行
8/10
Nice comfortable night, bit noisy from A34
Very clean.
真實旅客
1 晚商務旅行
2/10
Property was very disappointing. Main room smelt of burnt food and bedroom smelt of cigarette smoke. Shower in the morning was scalding so not able to use despite trying for a long time to change the settings.
Message the property a few days after stay to express concerns and heard nothing back. Terrible customer service. No compensation or anything offered.
Chris
2 晚家庭旅遊
8/10
A lovely little hotel. We stayed in room 66 and the kitchen was well equipped with comfy beds and it was very clean. The only issue I had was the £50 pre authorisation ( which still hasn't been released back onto my card 9 days later ) If you are staying here on a budget then this may not be the place. They need to make that much clearer when booking. Have stayed here many times before and this was the first time I've been asked to pre authorise my card. This has put me off and I wouldn't stay here again.