On arrival we were greated by a friendly member of staff. We were given a complimentary upgrade to the master suite. It was an excellent room. The beds and pillows were very comfortable, with good quality linens. The tea and coffee making facilities were excellent with fresh milk available. The bathroom was spacious and all worked well and toiletries were good quality with a pleasant smell. We didn't have breakfast as we thought it expensive. All the staff were friendly and helpful.
All in all an excellent stay.