Great location and friendly helpful staff. Large comfortable room.
Warden
Warden,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 8 日
Gorgeous Building
Gorgeous looking hotel but looking a bit jaded at the edges. Loved the feel of the place though. Loved the Jacuzzi bath to get rid of my aches and pains. Shame no air con but 3 fans did make up a little for that. Lovely building though. The upkeep must cost a fortune.
Jayne
Jayne,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 3 日
Sophie
Sophie,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 29 日
Hotel in a lovely spot for the bay.
Kelly
Kelly,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 22 日
We'll visit again
A lovely period building keeping many of the original features, with
Daniel
Daniel,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 20 日
Grand and comfortable hotel
The hotel itself was very grand and comfortable. We had an excellent stay and staff were very attentive. The room we stayed in had a jacuzzi bathtub which was a massive bonus. However, if you book via hotels.com be sure to call the hotel to check they have the correct booking. We requested a twin room when we booked but was given a king room as, according to the receptionist, hotels.com do not pass these requests to the hotel. Located a short walk from the Bay and close to public transport links that connect to the rest of Cardiff. Would highly recommend!
Adam
Adam,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 20 日
As we had booked a presidential suite we expecting presidential standards, there were 3 tall fans in the room..all dusty, the bath seal was mouldy, the shower head was dirty and crusted with lime scale. To top it off we have been bitten on our legs and torso by something. We appreciate that this is an historical building however....it did not match the cost for 1 night
Emma
Emma,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 18 日
Definitely recommend
Claire
Claire,1 晚好友同遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 17 日
Filthy room. Issues raised with reception and apology given but nothing more. Very very over priced accommodation in very very poor state.
Whilst the building is beautiful steeped in history it felt very tiered , it was dark and very muggy.
The rooms needed decoration, bathroom was particularly in need of some love, just felt dirty. Privacy was poor when sash windows were open for ventilation.
TV far too small for room and in the wrong position.
Desperately needed air conditioning.
Roy John
Roy John,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 15 日
Carolyn
Carolyn,7 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 14 日
Lovely hotel with history.
A beautiful building for a hotel. A lot of history too. Stayed during the heatwave and unfortunately no air conditioning, but they had placed a fan in the room. The stay was comfortable and the beds wonderful, but a couple of things needed doing ….like the broken window sash in the bathroom and somewhere to put soap next to the sink. A bin in the bathroom would be good too.
Overall staff were friendly and it was clean and comfortable. The area was lovely and quiet too. Would stay again.
Sue
Sue,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 13 日
Elena
Elena,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 13 日
Mandy
Mandy,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 13 日
Seen better days
2 night stay cost a lot of money. Boiling hot weekend, no air con, fans provided but next to useless. Keycards stopped working almost immediately. Room not overly clean, lots of dust around and some paper peeling off. Made the mistake of opening a window and saw a debris strewn flat roof. The guy serving in the main bar made us feel about as welcome as a fart in an astronaut suit. Great singer and guitarist in the small bar which helped and staff there very nice. Sadly looks like a place in decline.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 13 日
Extremely dirty, very disappointed
The room was filthy. Thick dust on the wooden wall panelling. No shower curtain so everything in the bathroom got soaked. Thick dust on the standalone fans which presumably were in the room because the air conditioning was broken. Faeces on the side of the bath which when reported nobody came to clean.
And very strange to have a jacuzzi bath in a room for 6 people (unless that is what you’re looking for!)
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 13 日
Don’t expect any hot water
We were charged the full price even though we had already paid a large deposit, now have to get a refund from Expedia apparently. No hot water in the bath or shower, maintenance tried to fix it but we still only managed luke warm for a short period of time. Room was very dated, tiny bed looks lost in a large room with not much in the way of furniture.
Jennifer
Jennifer,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 12 日
Really friendly and helpful staff
Michael
Michael,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 12 日
Noisy
We stayed on the same night as a school prom was being held at the hotel. It was an incredibly hot night and the noise from the students that had congregated outside the front of the hotel, was very loud.
We returned to the hotel, from the principality stadium, at around 11pm and due to the noise and very ineffective air con unit, we didn’t sleep at all and decided to leave at 2am to drive 2.5 hours home.
When we spoke to the guy on reception he apologised for the poor air conditioning and said it was because it was an old hotel.
I’m all up for kids celebrating at their end of school prom but not at the expense of the hotel guests who have paid a fai price for an overnight stay.
We won’t return to this hotel.
Sarah
Sarah,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 12 日
Helpful staff but v hot room.
Lovely character hotel with helpful staff. Unfortunately no working aircon and the fan that was provided was pretty hopeless. Only one of the two windows opened.