The hotel doesn’t have an air con it was too hot in the room. We were not able to sleep well. The first room we got stinks but as soon as we reported it the was replaced immediately.
Consuelo
Consuelo,3 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 19 日
Bathroom
ALISON
ALISON,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 18 日
Hotel under par
Hotel on 1st impression is Amazing.
Sadly the room we were in was in need of a really good clean , stains on carpets and litter under the wardrobe.
Wallpaper peeling, air conditioning not working and cannot open windows.
The room was sweltering which let to an uncomfortable stay.
Sadly not what we expected from what should have been a treat.
Rachel
Rachel,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 16 日
Mark
Mark,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 15 日
Lovely building and friendly staff. The shower didn’t work on arrival and lights flickering on and off. There appeared to be air conditioning unit in the room but stated was none. Window didn’t stay open so had to wedge open with desk drawer to cool room down. Luke warm water through tap and shower. They fixed shower and light when highlighted. Telephone service to report issues apparently not working. Couldn’t WhatsApp although told to do this to report issues as no reply due to no phone access for the staff to this service! Wouldn’t stay again. Breakfast decent though.
Helen
Helen,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 7 日
Won’t be going back ..
Tired and grubby hotel.
Dave
Dave,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 3 日
Splendid building, great staff and excellent food.
One small niggle, a double bed should be a double not two singles put together.
Andrew
Andrew,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 24 日
Neil
Neil,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 17 日
Night at coal exchange
Not the best welcome at reception room nice clean but issue with electrics in room 01 bath massive but water was luke warm stuff in bar was very friendly and helpful great Location
Ceri
Ceri,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 16 日
Ideal location.
Lovely, welcoming staff. Hotel location perfect for our visit to the millennium centre. Spacious, clean room with a jacuzzi.
Sharon
Sharon,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 5 日
Amazing stay
Room was lovely and clean. The staff were very friendly and helpful. Absolutely lovely decor and definitely added bonus of the jacuzzi bath and love seeing all the old photos and history of the building.
Amanda
Amanda,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 21 日
Sarah
Sarah,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 20 日
Claudius K.
Claudius K.,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 23 日
Andrew
Andrew,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 3 月 20 日
Not the greatest customer service
Actual room, stay etc was great. Unfortunately marred by incredibly rude staff. Sent round in circles and made to feel very uncomfortable about having booked through a third party rather than directly.
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 3 月 15 日
Jessica
Jessica,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 3 月 6 日
Staff were great, public areas really nice. A vast place, clearly old and a handful to maintain, room felt a bit tired and need of an update. Would stay again though, nothing major!
Paul
Paul,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 3 月 1 日
Jack
Jack,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 2 月 26 日
Good size rooms and excellent restaurant
Joe
Joe,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 24 日
The hotel is very well presented. The staff were welcoming and helpful, ordering taxis for me. My room was very comfortable and clean with all necessary facilities. I had an excellent sleep. The late bar was a welcome facility. It was well stocked and an opportunity to socialise with other rugby fans