4/10 Fair
Nov 15, 2024
Unfortunate
There was an awful smell throughout the hotel, like drains or a portaloo. The beds in our room (6) were terribly old and uncomfortable, every time you moved the children woke up as they were so squeaky, the mattresses were discolored and stained.
The bathroom was old and in great need of modernization, the shower didn't work, however the maintenance man sorted it out straight away. We were only provided with one towel each. Toiletries and chocolate was a nice touch. However we would not stay here again. Lovely view and position. Not quite sure why this hotel has 8/10 score. (this is why we booked it) Shame as it could be really nice with some updating and new beds.
Verified traveler
2-night family trip
Verified Hotels.com guest review