My stay at the apartment was not comfortable, the staff at the reception were not very helpful, the rooms needs repair, the bath tub not working properly.. apartment not equipped with self tools for cooking etc.
David
David,4 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2019 年 1 月 12 日
Bedbugs found on the beds
Check-in problems because they couldnt find our paid reservation in their systems
Phone numbers that arent working
Disappointed
Disappointed,3 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2019 年 1 月 7 日
For our family of 5, the 3 bedroom with living area seemed appealing. However, the cleanliness service and decor and maintenance were all subpar. There were:
Missing tiles in the bathroom ;
Broken light over the mirror in the master bath making it difficult to wash up/brush teeth in the dark;
Kitchen was dirty (see attached photo)
Kitchen did not have towels or dish soap to wash utensils;
Front desk rep did not have our reservation and tried to quote a price of $250/night until I pointed out apartment was paid for in advance;
We asked for bottled water because we understood you need bottled water for driving, brushing teeth, etc. the rep tried to charge us for it;
Breakfast was included in the price-the “dining area” is very small and when we went to eat we were seated on the lawn
Based on the above issues, we had to change hotels at additional expense. This property was terrible. I am seeking a refund from Expedia