I'm not one for doing reviews but thought it necessary, we arrived and had to leave several messages to check in then had to wait for the cleaner to arrive and clean for us. There wasn’t a key so the cleaner gave us hers…it turns out the previous guests had retained the key and decided to come back at 3am demanding us to leave. A man used his key and because I heard the door open, my husband asked him to leave and sort it out with the owners, then 15 minuets later there was 5 men in the apartment and further men outside. All very angry and aggressive. It was the most horrendous experience and felt afraid of the outcome I had the foresight to call the police which when they were told all left evidently. There was no assurances that these men wouldn’t attempt to come back as there was no dead lock on the door so a key from the outside would open the door. The owner was contacted in the morning and again had to leave messages, no one seemed to want to talk to us. The owner wouldn’t offer a full refund but offered £25 which has still not been transferred… be warned if you can not lock the door from inside – who else has got a key to get in!
I DOUBT THE OWNER HAS CHANGED THE LOCKS