親子型的飯店，設有 2 間餐廳並鄰近白馬海灘
Great big swimming pool, but bicycles broken down and unfit for riding.
Very quiet but very good if you just want to chill. Staff very friendly and welcoming.…
住宿表示有確實遵守Safe Travels (世界觀光旅遊委員會)等清潔與消毒措施。
機場接送的費用為每輛車 USD65 (單程)
住宿使用消毒劑進行清潔；經常有人接觸的表面會以消毒用品清潔，且床單和毛巾會以攝氏 60/華式 140 度以上的水溫清洗。
住宿確認有遵守Safe Travels (世界觀光旅遊委員會)等清潔與消毒措施。
This was a very nice hotel with a beautiful view of the ocean and islands in the background. The service was great and the restaurant food was delicious. I was on l there one night but would def stay there again.
1 晚好友同遊, 2020年02月06日
I stayed with my family including kid. This room really comfortable and clean. The room space is enough for my kid to play there. View of ocean is so nice. Especially I enjoyed very much at pool, clean and big. Love this place and will come again next time.
2 晚家庭旅遊, 2019年06月28日
Service at restaurant & reception a bit slow & unorganised but staff very friendly & accomadating. Great breakfast buffet. Hiring motorbike & tuk-tuk was no problem,quick & efficient.
6 晚旅行, 2019年03月22日
We really enjoyed our stay at the Kep Bay Hotel. The staff was friendly and helpful. The rooms were clean and well-appointed. The pool area was great for our afternoon cooling down after touring the area and hiking in the Kep National Park. The hotel was a little bit of a walk from most things but that was ok with us. A tuk tuk to the other things was between $2-$3. The hotel staff helped arrange local tours and even our transit to Phu Quoc after our visit at very reasonable prices. We found it to be a great value. The provided breakfast was not overly extravagant but very good. We ate poolside a couple of times and the food was also good and the bar staff attentive. We really enjoyed our stay.
Sean, 2 晚浪漫之旅, 2019年03月09日
Nice hotel but very disappointed with the Management. We were celebrating my husband's 62nd birthday. I emailed the manager to let him know twice. He never responded. The previous hotel we stayed in called the Kep Bay hotel to arrange a pick up for us. On arrival no one was there. We had called the hotel from the bus station but had difficulty being understood. When we arrived I asked to see the Manager but he was at his farm! I reminded the deputy manager re my husband's birthday on arrival. He said he would arrange the room to be made up with petels etc. On the morning of my husband's birthday I reminded him again. He said I should have informed them before and there would be a surcharge to make the room nice. I again reminded him I had sent an email and told him on checkin. I also asked for an ice bucket for a bottle of champagne I had brought my husband for his birthday, by the pool. We were the only 2 by the pool. He sent a beer create and tried to charge us for this! I asked to see him and took him to their bar to show him what an ice bucket looked like for champagne and expressed my disappointment in his penny pinching and lack of customer service and how he was ruining our celebration. We then got our ice bucket and room made nice with petels and heart shaped towels with no extra charge. I felt very let down by the Managers and feel they are not supporting their staff or looking after their customers.
Kim, 5 晚浪漫之旅, 2019年01月21日
Not so Good. Cleanliness is no where to find...Floor was never cleaned and the room cleaning service was very late. Dining and swimming pool also not cleaning properly. There was no time restrictions for swim pool usage and make it worse. The location is better. Breakfast is average. Finally not value for the room rate. Behind rooms cannot open the curtains. Always some body peeping through the windows as it was facing road.
Shirley, 2 晚商務旅行, 2018年11月22日
very good hotel.
Donat, 2 晚好友同遊, 2020年03月19日
Hôte est situé dans un endroit calme , pas loins de marché et environ 2 km de marché de crabe , si non en descendant on peut trouver à manger par cher , le petit déjeuner est très bon : Europe ou asiatique au choix . Le seul point négatif est le problème sanitaire.
Tek, 3 晚旅行, 2020年02月08日
Perfect! The hotel is the best in town the staff is very nice and helpful!
Lydie, 2 晚旅行, 2019年03月25日
Das Hotel hat ein Sauberkeitsproblem in den Zimmern, Bad und Bett und um den Swimmingpool herum. besonders die Liegen sind kaputt und schmutzig. Auch die eigentlich sehr schöne Rooftop- Terasse war am Boden extrem schmutzig. Der Swimmingpool war sehr trübe und nicht frisch. Das Frühstück war auch im asiatischen Teil geschmacklos oder auch Salatsoßen schlecht. Das Hotel ist eigentlich noch sehr neu aber schon teilweise, weil schlecht gepflegt, runter. Ein Ärgernis waren auch die nächtlichen lautstarken Gelage von speziell chinesischen Gästen bis teilweise nach Mitternacht, ohne daß das Personal einschritt. Die Lage und Aussicht vom Hotel waren aber sehr schön. Auch die Ausstattung der Zimmer war gut. Bis auf den schlechten TV Empfang.. Liegt alles Personal und am Management.
3 晚浪漫之旅, 2019年01月13日