This "hotel" used to be condos so there is no reservation deck/reception which presents a unique problem. Someone meets in the entrance, no ID, no name tag or uniform. They give you two key cards but doesn't explain how you need to use them. You get a phone number if you need anything and i made more calls to that number than back home to my family! 1st room was so disgusting i wouldn't sit on the couch due to the stains. Gentlemen who came up couldn't care less and really didn't understand why! Next room the a/c didn't work and after 3 service calls and half my dayit barely worked so i got a fan! Then the a/c poured water and soaked the bedroom carpet and they used my towels to clean it up! 3 more service calls and finally fixed but wouldn't change my room for the wet floors because i was checking out the next day... Don't walk away from this place, RUN! I won't talk about the mold and bugs!!!
Frank
Frank,3 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年1月12日
Get what you paid
The room is not same or similar as the web site pictures. Very old , no internet connection, very inconvenient. Poor condition
Sik Tak Kenny
Sik Tak Kenny,4 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2023年11月8日
no wifi inside the room. Even we call the service phone number, it is still not working. the water tank of toilet flushing is leaking
Didn't realize we had to make contact prior to checking in. Security were very helpful. .
Great location as close to public transport. Older rooms so were dated. No tea/coffee provided
There was no rooms safe or dishwasher as describe on hotels.com. there was mould on the bathroom ceiling, one key per room, the AC wasn't clean as they were still dusty
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2020年1月31日
真實旅客
2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2020年1月26日
Grace Kelly
Grace Kelly,4 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2020年1月24日
Rolf Arne
Rolf Arne,4 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2019年12月29日
Sky view and shopping across the area
Mohd sahril
Mohd sahril,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2019年12月9日
Better better to stay in KL than this
Old design, poor room condition, not worth the price paid for.