I’m sorry to bad mouth especially Japanese. As I used to study in Japan last century. This Toyoko-Inn in Mito, Ibaraki-ken(水戸、茨城県) is horribly out of my expectation! 茨城県 as one of the prefecture of metropolitan area(首都圈)this hotel should cease very soon! I speak Japanese to them, however there seems only one staff speaks English. I booked & paid in advance for 4nts. When I go inside my room, there’s only one toothbrush set, it’s ok even I use the brush for 4days, then how about the paste? The 2nd nt I went to front desk & asked for a new set, the staff was in bad attitude, in the mid-night Q&A like for only a toothbrush set.
The front desk staff called in early in the morning to ask if I need room make up? OMG! I just wanna rest! I even didn’t went for the FOC B’fast. This hotel should be poor in budget contact, staff training. 残念よ! Good location with excellent views however bad management, no wonder APA hotels chain is well-developed faster than Toyoko-Inn. This small local chain should out of market very soon. I stay APA, Sunroute(Sotetsu). Both are budgeted local hotel chain.
I WON’T RECOMMEND THIS HOTEL TO ANYONE ALL FROM THE GROUP!