Location was great, noise wasn’t bad considering we were in the middle of Covent Garden, but, we were across the road from the main hotel on the 3rd floor without a working elevator. The room was tiny and though that's not unusual in London, I would hope that cleaning was efficient every day and I have reason to question that. The delivery of cookies every day is very nice, but when water isn't replenished and dirty glasses weren't removed and replaced, its a bit bizarre. Bar staff across the road were excellent and efficient despite some loud and obnoxious customers. In all, great location, but a lot of money for such a small room