Great staff. Clean rooms and good breakfast. A few problems with fittings in the bathroom spoiled an otherwise excellent score.
Peter
Peter,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 5 日
Sandeep
Sandeep,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 9 月 5 日
Not worth the money
Very old and not so nicely maintened. Not worth for the money.
Rock hard spring bed.
Pillows not that great.
TV position is awkward. Both beds are facing 90 degrees to the TV.
Room thermostat keeps resetting to 19 degrees. Terrible!
Breakfast was just ok.
Water damage evidence in the walls and ceilings.
Broken bathroom door.
Manikandan
Manikandan,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 9 月 3 日
neil
neil,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 28 日
Adam
Adam,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 24 日
Adrian
Adrian,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 24 日
James
James,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 24 日
Andrew
Andrew,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 17 日
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 16 日
Nicky
Nicky,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 16 日
Perfect peaceful retreat
The Lensbury is a lovely place to stay away from the hustle of the city but only a short train journey to Waterloo..
this is our second visit and won’t be our last.. slight issue with lack of air con but when mentioned at reception an extra fan and water for the room was provided so really can’t complain. Rooms are lovely and clean and the added coffee machine is a lovely bonus
Cathryn
Cathryn,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 15 日
Really Professional
We stay there a lot, due to the helpful and friendly staff...
Richard
Richard,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 14 日
Okay for an overnight business trip
Large hotel in a great location.
Very dated and basic, but clean.
The first room I was given was in a sperate building. I dragged my bags through the hotel and accross the carpark only to find someone was already in my room.
I called reception in the hope that someone would bring me a key to an empty room. Noone answered, so I went back to reception. No apology offered butbibwas gi
Tara
Tara,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 13 日
Murray
Murray,6 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 12 日
MAPO
MAPO,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 5 日
Aram
Aram,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 3 日
Great staff
Second time this year, staff are wonderful and accommodating
Stephen
Stephen,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 3 日
Maura
Maura,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 31 日
David
David,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 28 日
Maura
Maura,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 27 日
A timeless classic
It was a birthday celebration, and it was to be something special.
We wanted somewhere that would be memorable to stay in and this hotel didn’t disappoint.
A timeless hotel with a superb reputation, with service and amenities to match.
You may want to go for a swim, you may want to play tennis, or you may wish to have a massage and relax in your room, you can do it all here.
Certainly a hotel that prioritises guest comfort and good service over pretty much anything else. Also, a hotel that is proud of its reputation and lives up to it.