Extremely disappointed. Have stayed here the past two years and everything was fine. He price has gone up and the service quality has gone down. We stayed for two nights. Spent the second day away from the hotel and returned at 8:30 the second night. Room hadn’t been touched beds unmade, dishes in the sink, no new coffee pods, cups glasses- dirty towels still in a pile in the bathtub where they had been left in the morning.
Called front desk and asked what had happened. She asked if I had requested the room be made up. I said no. Since when do I have to ask that my room be made up. Said if I don’t ask the don’t clean. Should have told me new rules when I Checked. She gave me two towels and wash cloths and said that was the best she could.
My response is: there are other choices. Won’t stay here, or at this chain again.
No apology, no offer to discount the second night because we were staying in dirty room. No nothing.
Alan
Alan,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 18 日
Elizabeth S
Elizabeth S,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 16 日
Regan
Regan,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 13 日
Good spot
Brand new it seemed and we were well served.
Larry
Larry,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 20 日
Clean room. Unfortunately a/c needs service. Loud and barely cooled room. Woke to no hot water. Overnight gas leak caused fire dept to shut off gas and it wasn’t rectified.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 6 日
Melissa
Melissa,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 27 日
Daniel
Daniel,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 5 日
Richard
Richard,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 4 日
Great customer service and cleanliness.
Kenia
Kenia,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 31 日
Jeannette
Jeannette,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 24 日
Clare
Clare,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 21 日
Fantastic large room and wonderful breakfast
Paul
Paul,2 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 5 月 19 日
Slipping?
The room we stayed in was not especially clean. There was dirt and debris in the corners and spills and scratches staining some of the walls. Typically this hotel is excellent, but not so much on this visit.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 16 日
Sabrina
Sabrina,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 12 日
Kenneth
Kenneth,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 12 日
Very good but falls a bit short of Excellent.
Nice rooms. Very clean for the price. The hotel has a very nice lounge and patio. So overall I thought it was good value and a very nice stay.
The only minor issue is the soundproofing between rooms seems just OK. To be fair our own room was very quiet but my mother-in-law couldn't sleep in her room because the neighbor was snoring so loudly. Its difficult to combat this in hotels but some seem better setup to minimize noise then others. Still a strong recommend.
8.5/10 overall for us.
Brian
Brian,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 4 日
Melissa
Melissa,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 24 日
Homewood Suites by Hilton is alway a good choice. This property is no exception.