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整體評分

8.8

有夠讚

9.4/10

整潔度

9.0/10

員工和服務

9.1/10

設施服務

9.2/10

住宿環境和設施

8.9/10

環境友善度

10/10 好極了

Mina,5 晚旅行
Expedia 真實旅客評語

10/10 好極了

Great birthday trip
They place is amazing, the rooftop pool is as advertised. Very clean and quiet area, food is very good on the third floor. I would go back in a minute. The only thing you need to check is make sure your fridge is getting cold enough and batteries changed in your safe. Overall its a great place to be. Many places around to eat so you don't have to go far.
Jerome,4 晚好友同遊
Hotels.com 真實旅客評語

2/10 不太好

Timothy,4 晚旅行
Expedia 真實旅客評語

10/10 好極了

The hotel located in a nice area, with a beautiful Rooftop Pool with Restaurant, surrounded by a lot of Restaurants. and close to the Beach
RAMZI,2 晚旅行
Expedia 真實旅客評語

10/10 好極了

yesenia,6 晚旅行
Expedia 真實旅客評語

2/10 不太好

Do Not Trust Staff!
After checking-in I mistakenly left my wallet on the front desk. Inside was my passport, drivers license, credit cards, and pesos. About 20 minutes after settling into my room, one of the staff took the elevator up to my room to return this to me. He said that he also took a photocopy of my passport. So once I received it I then checked to make sure everything was there. A total of $1000 pesos was missing from my wallet. I immediately went down to the front desk to notify the staff (And the staff member who returned it was not there). I asked for the cameras to be checked and to speak with a supervisor right away. The camera footage was not checked until the next day. There were NO cameras on the elevator that he took to return my wallet to me. And the hotel Supervisor never reached out to resolve this issue during the rest of my stay.It was very upsetting that this happened on my day of arrival. I still enjoyed my time in Mexico but I did not feel comfortable leaving any monetary items in my room and so I refused room service during my stay. The room was neat but the bathroom was not as nice. Shower was not clean, shower head head was rusted, water ran cold in the A.M. Our toilet also did not flush correctly , and staff had to fix this issue. The rooftop and restaurant was very nice. Loved being able to relax there on days we did not visit the beach. Overall I think that I would have enjoyed my stay a lot more if I was not robbed on my first day.
DeJah,4 晚好友同遊
Hotels.com 真實旅客評語

10/10 好極了

Excellent hotel a Tulum
Tres bon hotel. Très bien équipé. Personnel tres aimable et à l'écoute. Roof top au top. Restauant tres bien. Un peu eloigné de la plage.
Anas,1 晚家庭旅遊
Hotels.com 真實旅客評語

8/10 非常好

Decent overall
Jasmine,3 晚旅行
Expedia 真實旅客評語

8/10 非常好

Food was good. Drinks were good. Pool and cabana were good as well. Hallway noise comes through the doors easily. There was no outdoor window view in my room. Also the smoke detector was directly over our bed so there was a flashing light at night. All in all a good experience.
Cortez,3 晚浪漫之旅
Expedia 真實旅客評語

8/10 非常好

Costo beneficio de la habitacion no es el ideal
El Hotel es muy nice, sin embargo, el costo de la habitacion por la habitacion que me asignaron no tiene costo beneficio, la habitacion es como una ratonera, sin una sola ventana, muy pequeña, sin vista a ningun lado y eso no lo notifican. la habitacion es como un Hotel cualquiera mas economico. y el sabado te despiertan a las 6 de la mañana con ruidos e limpieza.
DIANA,2 晚商務旅行
Hotels.com 真實旅客評語