I called the one touch service and your staff called Teo pick up my call at 10pm on 9/6. He made a spa reservation for me at 11:30 am on 10/6. When I came down at 11:30 on 10/6, the staff in the spa center said the receptionist didn't call them and they have no reservation for me at 11:30.
Then I came up to the receptionist who called UCi and she confirmed I have made a reservation at 11:30am. She called the staff in the spa center and she told me I could do the spa right now at 12am.
I came down to the staff in the spa center and waited for 20 minutes. The staff in the spa center said she had already told the receptionist that they are full and they could not do it right now.
Then I came up to the reception again and the manager said she could only help to made another appointment for me.
It took me one hour to go up to the reception and go down to the spa center again and again and wait for the receptionist and spa center staff to confirm the booking.
It took 3 hours to wait for the dishes for dinner although the restaurant was empty.
Yuk shan
3 晚浪漫之旅
10/10
Simon
1 晚旅行
10/10
真實旅客
6 晚旅行
10/10
Virginia
3 晚旅行
10/10
Very good! We loved our stay at this hotel!!❤️the staff was so friendly and helpful!
Christina
2 晚旅行
10/10
Excellent!
Öcal
3 晚家庭旅遊
10/10
We loved our stay. Excellent location, great pool, very nice room with really comfortable bed. There is no ocean view from the pool area or mosr rooms though and there are a lot of monkeys that come into the resort.
Melanie
3 晚旅行
10/10
Simon
2 晚旅行
10/10
Amazing first stay at Raddison Blu! We loved it and will be back!
真實旅客
5 晚家庭旅遊
10/10
Javier
1 晚旅行
8/10
Family friendly commercial five star hotel. Too obsessive over towels and slow at servicing in general form room to food.
Mubarak
3 晚好友同遊
10/10
Alice
5 晚家庭旅遊
10/10
Great resort, especially for families with young children.
Nicholas
7 晚家庭旅遊
10/10
I rarely add reviews to anything - only when I feel the ‘product’ exceed my expectations and this hotel did. Super clean, spacious, amazing pool and facilities and incredible room. I will repeat. Thanks
Javier
1 晚家庭旅遊
10/10
Loved everything about this property.
Robert
3 晚家庭旅遊
10/10
Taylah
2 晚家庭旅遊
6/10
No tiene playa dentro del hotel y la mas cercana no se puede estar. El hotel esta muy al fondo de la avenida principal, hay que caminar mucho para llegar y no esta alumbrado el camino no hay banqueta hay que caminar por la carretera y los coches van en ambas direcciones.