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Comfort Hotel Astana

4.0 star property
Astana hotel with spa and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Hotel Astana

Bar (on property)
Minibar, in-room safe, desk, blackout drapes
Lobby
Garden
Deluxe Room | Minibar, in-room safe, desk, blackout drapes

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Non-smoking
    Non-smoking
  • Connecting rooms available
    Connecting rooms available
  • Airport transfer
    Airport transfer
  • Spa
    Spa
  • Free parking
    Free parking
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Steam room
  • 24-hour room service
  • Conference center
  • Business center
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
Feel at home
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Luxury Double Room, 1 Bedroom

Minibar, in-room safe, desk, blackout drapes

Luxury Double Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Day bed
Blackout drapes/curtains
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room, 1 Bedroom

Minibar, in-room safe, desk, blackout drapes

Standard Single Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Day bed
Blackout drapes/curtains
  • 20 sq m
  • Sleeps 1
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Twin Room, 1 Bedroom

Minibar, in-room safe, desk, blackout drapes

Standard Twin Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior
Holiday Inn Express Astana - Turan, an IHG Hotel
Free breakfast
Free parking
Free WiFi
Connecting rooms available
9.4 out of 10, Exceptional, (3)
The price is NT$2,621
NT$2,936 total
includes taxes & fees
Nov 23 - Nov 24
Holiday Inn Express Astana - Turan, an IHG Hotel
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About the neighborhood

Map
Kosmonavtov 60, Astana, 010000

What's nearby

  • Kazakhstan Ministry of Foreign Affairs - 3 min drive - 2.6 km
  • Khan Shatyr - 3 min drive - 2.7 km
  • Bayterek Tower - 3 min drive - 2.8 km
  • The US Embassy and the Consulate in Kazakhstan - 6 min drive - 4.8 km
  • Astana Arena - 6 min drive - 5.8 km

Getting around

  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 27 min drive
  • Astana Railway Station - 19 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Costa Coffee - ‬11 min walk
  • ‪Тағам - ‬5 min walk
  • ‪La Tartine - ‬13 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Coffee Boom - ‬7 min walk

About this property

Comfort Hotel Astana

When visiting Astana, Comfort Hotel Astana is a great choice to consider. Guests can visit the spa to indulge in deep-tissue massages, body wraps, or facials, and international cuisine is served at Edezza, which is open for breakfast, lunch, and dinner. Other features include a bar/lounge, a steam room, and a terrace.

Languages

Chinese (Mandarin), English, German, Polish, Russian, Turkish

At a glance

Hotel size

  • 105 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: noon
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Children

  • Children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Full-service spa
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Accessible airport shuttle
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sultan Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

Edezza - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately KZT 6800 for adults and KZT 6800 for children
  • Airport shuttle service is offered for an extra charge of KZT 10000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for KZT 8000.0 per day

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property accepts credit cards and cash.

Also known as

Nur-Sultan Comfort Hotel Astana Hotel
Comfort Hotel Astana Nur-Sultan
Nur-Sultan Comfort Hotel Astana Hotel
Hotel Comfort Hotel Astana
Comfort Astana Nur-Sultan
Comfort Astana
Hotel Comfort Hotel Astana Nur-Sultan
Comfort Hotel Astana Nur-Sultan
Comfort Astana Nur-Sultan
Hotel Comfort Hotel Astana Nur-Sultan
Comfort Astana
Hotel Comfort Hotel Astana
Comfort Hotel Astana Nur-Sultan
Comfort Astana Nur-Sultan
Hotel Comfort Hotel Astana Nur-Sultan
Nur-Sultan Comfort Hotel Astana Hotel
Comfort Astana
Hotel Comfort Hotel Astana
Comfort Astana Nur Sultan
Comfort Hotel Astana Hotel
Comfort Hotel Astana Astana
Comfort Hotel Astana Hotel Astana

Frequently asked questions

Does Comfort Hotel Astana offer free cancellation for a full refund?
Yes, Comfort Hotel Astana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Comfort Hotel Astana?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Comfort Hotel Astana?
Yes, there's free self parking.
Is airport shuttle service offered by Comfort Hotel Astana?
Yes, an airport shuttle is available. The charge is KZT 10000 per vehicle one-way.
What are the check-in and check-out times at Comfort Hotel Astana?
Check-in start time: 3:00 PM; Check-in end time: noon. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Comfort Hotel Astana and nearby?
Comfort Hotel Astana has a spa and a steam room, as well as a garden.
Are there restaurants at or near Comfort Hotel Astana?
Yes, Edezza offers international cuisine.
What's the area around Comfort Hotel Astana like?
Comfort Hotel Astana is a short 5-minute walk from Monument to the Dead of the Totalitarian Regime and 12 minutes' walk from Mega Astana Shopping Centre.

Comfort Hotel Astana Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Great hotel
Darya, 1-night trip
Verified Expedia guest review

8/10 Very Good

Convenient location, clean hotel with great service from the staff. The food at the restaurant situated in the car park was good, which exceeded my expectations for this type of hotel.
Mark, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The staff were superb also the service ... Every effort was made to help in any way possible from ordering taxi's to asking directions or helping with 'Checking in' and printing boarding passes etc ... The staff were an absolute credit to the Hotel !!
4-night trip with friends
Verified Expedia guest review

8/10 Very Good

Location truly 4 star the Lobby is Great the staff are friendly and helpful
2-night trip
Verified Expedia guest review

10/10 Exceptional

Thierry, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

3-night trip
Verified Expedia guest review

10/10 Exceptional

Comfort Hotel is a low-rise away from Astana city center about 2 blocks from a main thoroughfare and walking distance from banks, restaurants, fast food, a park and convenience shops. The #70 bus stop is 2 blocks away and it goes back to city center. The staff is young, attractive and helpful. English is a little spotty but that did not affect the service at all. A pleasant international clientele. Good WiFi and free internet. Comfort Hotel is spotlessly clean. It appears to have had recent renovations. The decor is Euro contemporary and everything works. The beds are comfortable. If you want the linens changed or extra towels just ask. Only complaint is that the air conditioning could not be set as cool as I like it (hot flashes) but most people probably wouldn't mind. The exercise room was well equipped. The rooms are a bit small for a double twin but fine for a single king. There are English language channels available on the TV. The breakfast is ample with a nicely presented spread of hot dishes and beautifully arranged sliced fruits and veggie canapes. Eggs always availabe, sausage and cheeses. Extensive selection of breads, hot/ cold cereal, tea and a serve yourself coffee/espresso-maker. Comfort Hotel is a very good place from which to explore Astana without having to stay in the business center. In a city with kind of a theme park vibe (Epcot Center?), it feels normal. We would be happy to stay there again.
Mimi, 4-night trip
Verified Orbitz guest review

6/10 Good

Was very central in Astana. Very large breakfast buffet. Staff was nice. For the price it was good. My only complaints are that I requested early check in on my reservation and upon arrival they tried to charge me a whole night to check in early. But their whole night price was double what i paid per night on here. Also, the way the bathroom walls were designed there was quite a bit of mold on the wall facing the bed. I dealt with it but it was noticeable. Also they have smart tvs which would be great but the wifi isnt strong enough to use. Was good enough to scroll through Facebook but couldnt support streaming Netflix.
6-night trip
Verified Expedia guest review

10/10 Exceptional

Jon, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel
My lovely spot in Astana, I don’t know why Comfort Hotel have low rate on Expedia.com this hotel is really great I love it super quite, clean, staff is great smiling always and they do the best to help you. Breakfast as 5 stars hotel. I highly recommend it, I will be back and back and back.....
Mohamad, 2-night trip
Verified Expedia guest review

8/10 Very Good

Nice hotel with great service
The front desk personnel were very friendly and helpful. I just wish there were more restaurants within close walking distance. There were bus stops nearby, but taking buses was a challenge for me, since I do not speak Russian or Kazakh. The breakfast buffets were very nice.
Kenneth, 7-night trip
Verified Hotels.com guest review

8/10 Very Good

Great value hotel, only downside was the breakfast
Good value hotel in a good area (for me anyway) Good staff and service Breakfast needs some work
Verified Hotels.com guest review

6/10 Good

erjanat, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Personnel gentil et serviavle
La force de cet établissement réside dans l’extrême gentillesse du personnel. Ce sont des gens serviables et attentionnés. Il y a un excellent café ainsi qu’un supermarché près de l’hôtel. Demandez à avoir une chambre à l’avant de l’hôtel. À l’arrière, la vue donne sur la toiture du rez-de-chaussée.
Annie, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Not a **** Hotel
Air conditioning did not work in the whole building. It was +31C outside and +27 C in my room. Didn’t sleep too well. The restaurant in the yard forgot my order and it took 90 minutes to get my dinner. The hotel has not earned its ****. Maximum I can give is **.
5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Anton, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Lida, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel in Astana
YUSUF ANIL, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

EFSTATHIOS, 4-night business trip
Verified Hotels.com guest review

8/10 Very Good

コストパフォーマンス 普通！ 部屋 ◎清潔（排水が悪い） 立地 ◎バス停及びショッピングモール近く（500m圏内）で便利 スタッフ ◎普通（英語対応可能）
TRIP, 3-night family trip
Verified Expedia guest review

8/10 Very Good

Roar, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Ane, 5-night trip
Verified Hotels.com guest review

8/10 Very Good

Вадим, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Отель немного обновили. Хороший завтрак. Шумел фанкойл.
ASKAR, 1-night business trip
Verified Hotels.com guest review