I don’t even know how this hotel is up n running. This does not qualify as a hotel. It’s…
Don’t recommend this motel
住宿表示有確實遵守We Care Clean (貝斯特韋斯特)和SafeStay (美國飯店業協會)等清潔與消毒措施。
10 歲以下兒童必須有成人陪同方可進入游泳池或 SPA 池。
住宿使用消毒劑進行清潔；經常有人接觸的表面會以消毒用品清潔，且床單和毛巾會以攝氏 60/華式 140 度以上的水溫清洗。
住宿確認有配合We Care Clean (貝斯特韋斯特)，加強清潔與消毒措施。
This place is a few blocks from the Sacramento Jail. The "hotel" is a welcome mat to those recently released. Property was fenced and gated and full of trash and rubish. I felt like i was walking in the yard of a prison facility going to my room, and ive worked in a Federal Penitentiary, this place smelled like a jail. I was uneasy the entire time I was out of my room and did not feel safe. Ive been in law enforcement for 12 years and i do not recommend taking your family here! Homeless community along street pulling up to the hotel as well. Positive note: room was clean, no bugs, everything inside room worked appropriately. Bed was very comfortable and ac and mini fridge worked amazingly!
Matthew, 2 晚家庭旅遊, 2021年06月12日
It was an alright accommodation however the area surrounding was a bit dodgy at times and parking was really hard to find even with my handicap placard. My room was clean however our door looked as if it was kicked open and fixed but the bottom still poked out and left an opening to see through had to put luggage in front to cover it. Also see a couple bugs in the shower
Elias, 2 晚商務旅行, 2021年06月11日
Hotel is fine, except i didnt feel very safe. Lots of uncomfortable looking people just wondering around the area. Outside of hotel not very clean, empty bottles, trash, etc. The rooms are fine but i dont think i will stay again.
Lucinda, 1 晚家庭旅遊, 2021年06月09日
First thing we noticed getting into our room the door looked like it had been kicked in, there was damage along the door latch so we were concerned for our safety and belongings being secure. There were half empty water bottles in our fridge that made us question if our room was properly cleaned. At 3am we got woken up to very loud music and called the front desk at about 3:30am after it continued, front desk sent security who we heard knock and tell them to turn it down. The person turned off the bass but music could still be heard and security never followed up. Music finally stopped at 6am. Parking lot was crowded and lots of people hanging around outside smoking making it very unwelcoming.
Salena, 1 晚旅行, 2021年06月08日
The hotel wasn’t bad, other than dirty carpet but the homeless are so bad in this area.
1 晚商務旅行, 2021年06月05日
Staff was super sweet but the hotel itself had some really questionable quests. There were a ton of homeless people on the street outside of the gate.
Stephanie, 2 晚旅行, 2021年06月04日
Based on the reviews on hotels, I thought that it would be okay. Didn’t seem horrible because of star rate. I wish that I dug deeper, but this was a traumatizing experience. As a 22 year old girl, I felt entirely unsafe. Extremely dirty, and the room looked like it was just used. Tv on, smelt horribly of smoke, and transients walking and living there. I finally looked at Yelp reviews, and After seeing it I quickly got out of there. I wish hotels didn’t advertise. Also, couldn’t get refund and I feel like I will not get the deposit back for the “incident fee” even know I didn’t stay there and stayed somewhere else. Do not stay here.
Emma, 1 晚旅行, 2021年06月04日
Don't book at this hotel.We booked this hotel while driving, needing a place to stay on the long drive home with our two dogs. Hotels.com rating was a 6.2 which at first glace seemed pretty good. After booking, (non refundable) I started to read the reviews which were horrible and as it turned out TRUE. I see why the hotel has that high of a rating because you can scroll down and find reviews (obviously fake/paid reviews) giving the hotel 8,9 and 10 scores claiming the hotel was exceptional.I will say the ladies at the front desk were very nice and professional and they were the only thing that was good at this hotel.The hotel is across the street from an abandoned hotel and there are homeless everywhere which included a large homeless encampment. There also appears to be long term residents at this hotel who stare you down, watching your every move from the minute you get out of your car to going into your room. Within minutes of getting to our room, 4 police officers entered the property for a disturbance with guests. After that things did calm down until the am hours where it became noisy with partying guests in the adjoining room. We got up at 4 am and left. The room itself clearly had not been vacuumed and had dog food on the floor from a previous guest and 2 dead roaches in plain view. BTW the site said it included 2 dogs but we were charged $20 per dog making the grand total over $150 for this sleepless night.
Shelly, 1 晚旅行, 2021年06月04日
Originally when I checked in there was an off smell to the room that we got used to. Initially it was nice but in the evening a cockroach popped out in one of the slits of the air conditioning vent and went back inside the AC Unit. There were also spider webs, a daddy long leg and a tiny black widow underneath the AC Unit as well. When we went to the office to tell them about it on Sunday night, the hotel was completely booked for Memorial Day Weekend so there was no room to switch to so we had to stay. The next night we stayed again and near the bathroom a roach popped out a crack in the base boards and disappeared back in the crack when I tried to take a picture of it for evidence. I reached out to Hotels.com about the issue and waiting to hear back if we can get a refund on one of the days at least. Really wished our experience and stay was not pleasant. The maids on the other hand appeared to be hard workers and should get some recognition.
Vinson, 2 晚家庭旅遊, 2021年05月30日
Conditions are really bad. Water damage in the restroom, the door was falling apartment, dirty walls, and mold. The property doesn’t look nearly as clean as it does in the photos.
Karlena, 2 晚家庭旅遊, 2021年05月29日