Me fue excelente. Una habitación muy cómoda, con una vista espectacular del lago. Maravillosa la hamaca, el aire acondicionado, la atención. La comida deliciosa. Me hicieron el favor de guardarme el equipaje sin problema y una excelente atención de las personas en el hotel.
ADRIANA
ADRIANA,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月23日
Cool Room with a Great View
Totally cute hotel. Clean. Safe. Staff was super friendly and accommodating. Breakfast was delicious. AC worked great. Fabulous showers. Beautiful view from the balcony. Perfect place to relax after visiting Tixal and Yaxhá.
Elizabeth
Elizabeth,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月9日
I stayed at Santana for two nights with my family and we were very happy with our stay. The hotel is comfortable and the restaurant and cafe were great. It was really nice to have a pool there. the hotel staff is really helpful. Highly recommend
Erika Barr
Erika Barr,2 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年7月14日
Need to update rooms and be more customers sevice. The first lady in reception was friendly.. the rest really slowcto help ... the breakfast was great ... pool need update and rooms ... 😩 overall 5 out of 10 .. and be nicer to people from united states.
Jessica
Jessica,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年6月17日
Really nice hotel on the quieter end of the main hotel lake front strip. The area for beakfast overlooking the lake is lovely. The hotel is on the side of the island that doesn't flood, which is a real bonus when compared to other hotels in the east and north east.
Darren
Darren,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年6月5日
Hotel Santana is in such a good spot on the island. It is around a lot of good restaurants and its restaurant is excellent as well as we learned from our breakfast that was included. We had a beautiful view from our room and had a very smooth checkin and overall experience there on the lake!
Josh
Josh,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年5月27日
I like the breakfast and that it is close to the lake.
Maria
Maria,2 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年5月25日
The lake
José
José,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年5月23日
The staff service was very helpful they have hot/cold water Air Conditioning was perfect for the 91 degrees outside
LILIAN
LILIAN,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年5月1日
We loved this hotel. It makes you feel like home!
Andrea
Andrea,3 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年4月12日
The pool wasn’t in service and I was not informed about it but the hotel was just ok.
Yesherips
Yesherips,5 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年4月11日
Es un buen lugar, en la noche en los alrededores música a alto volumen .
ligia
ligia,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年4月3日
Elena
Elena,2 晚旅行
Orbitz 真實旅客評語
10/10 好極了
2024年4月1日
Noce place to stay in Flores
Robert
Robert,5 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年3月30日
Great location, staff at check in was excellent very friendly. Room was very clean & great size, very comfortable beds
Glendy
Glendy,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年3月14日
Barbara
Barbara,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年3月12日
Great location. Wonderful air conditioning. Children enjoyed the small pool. Nice shower and beds
Janeece
Janeece,1 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年3月12日
Mateo
Mateo,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年3月12日
Best room in town if you want a decent balcony and lake view. Rooms are clean and functional. Included breakfast choices decent. Restaurant staff pleasant. From desk staff accomodating but not particulary friendly
Thomas
Thomas,4 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年3月8日
真實旅客
4 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年3月3日
Pros:
- good air conditioning
-nice view of the water from the room
-staff cleaned the room everyday
-breakfast included
Cons:
-very loud night club nearby, but I was still able to sleep ok despite this
-you need to pay a significant deposit for the safe key
-my room was on the top floor which had a lot of stairs. No elevator
-rooms were dated, but clean
-wifi in the rooms was not the best
I had expected a bit more for the price, but the stay was ok.