I was not able to stay at the hotel because it was oversold and my reservation was not honored. I spoke to the front desk at about 10:45 PM on Fri, 12/6/24, and the front desk host said he no more rooms left because the hotel was oversold and that there was nothing he could do to help me. He was sorry but did nothing else to help me find a hotel for the night.
Roy
Roy,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月6日
Decent for a stay when just sleeping and showering
I usually stay with Holiday Inn express locations. It was a first time to visit Memphis! Did not realize the area was not the greatest to be in. The hotel has a gate to park your car in. They were improving with painting the walls. Check in was smooth and fast the ladies were respectful and nice! The breakfast could have definitely needed some work. However I believe the employee Mrs Dottie? I think her name is was SUPER SWEET!! She made conversation with everyone as it was a tourist area with Graceland near by.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月3日
Michael
Michael,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月30日
Brenda
Brenda,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月26日
The staff here was amazing! The front desk ladies both at check in and when leaving were very friendly. The lady that worked at the breakfast area, I think her name was Ms Duffey was also very friendly.
The breakfast was good,
The pillows are wonderful!
Brenda
Brenda,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月26日
Priscila
Priscila,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月25日
Very clean and recently renovated.
Very clean, very friendly staff, location is right down street from Graceland. They even offer a shuttle to save you money on parking at Graceland
Wesley
Wesley,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月20日
Troy
Troy,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月16日
Janice
Janice,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月7日
Buford
Buford,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月28日
Heather
Heather,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月26日
Pamela
Pamela,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月20日
Terrible
The hotel was under construction, the toilet broke in our room and flooded the bathroom, a construction worker came in to our room in the middle of the night and had a universal key to enter every room in the hotel, the electricity went out in the entire building for several hours, and was completely dark. They had Halloween decorations in massive amounts all over the main lobby that was inappropriate and embarrassing. The elevator had a button that was sticking out with a spring behind it (code violation)!
michelle
michelle,1 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2024年10月17日
Poor service
No the lectricity when we came and we were not told about it since they dont have electricity since 9am. They expect us to stay in a very hot room and no elevator. They never offered an alternative.
Cheryll
Cheryll,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月14日
Good place when visiting Graceland
Staff was so friendly. Safe gated parking area. Awesome shower pressure!
Erika
Erika,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月14日
Nice
I have to say I was pleasantly surprised at how friendly and courteous the staff was! Very impressed! Although there was a maintenance cart in my room upon arrival it was immediately corrected and the front desk person apologized for the inconvenience repeatedly! Will definitely stay again!
Nina
Nina,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月13日
Super service
very close to Graceland
Uber from hotel to Graceland provided free of charge
Walking distance to Graceland
Friendly staff
Glyn Steven
Glyn Steven,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月10日
Lisa
Lisa,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月5日
Great stay!
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年9月28日
Room was in desperate need of a handyman that actually knows what he’s doing. There were paint blotches, rust stains, holes in the wall…
Christopher
Christopher,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月27日
Nice place to stay
Provided a$10 shuttle which made getting around very easy
Nice place to stay and close to attractions
Cheryl
Cheryl,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年9月20日
Overbilled twice, had to call and complain twice so I could get my refund. Cleanliness was below average, pool was dirty, dead cockroach on the floor in the breakfast area. Friends (in another room) had people walk in on them in the middle of the night. Would definitely never stay here again.
Anthony
Anthony,2 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年9月18日
Shuttle from/to the airport not available. Not answering their phone.
Predrag
Predrag,1 晚商務旅行
Expedia 真實旅客評語
8/10 非常好
2024年9月18日
joana
joana,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月16日
The staff were amazing! We loved visiting with Ms. Suffice at breakfast-such southern hospitality! The hotel is going through renovations, so it was as tidy as could be. Our floor had a smell, but again they are starting renovations so I am not holding that against the establishment. The breakfast was great-so many choices. The workout facility was nice & equipped with great options from treadmill to elliptical & weights. We enjoyed the pool-who wouldn’t enjoy a guitar shaped pool. Our stay was wonderful and we will stay here when we are in Memphis. Also, check our Hernando’s Hide-a-way-great food & some cool music history there. Also makes it nice because it’s so close to the hotel.