The hotel earned my high rating in general, but one incident made me have to yell out.
The room sold was with semi buffet breakfast. I enjoyed on the first day with juice, corn flake, coffee and all.
On the second day, they informed the will make a change to serve in-room breakfast. Unfortunately this is almost a disaster.
1. While dining in the cafe, I can take my own time to go but room service time is pre-selected, I cannot go earlier or later.
2. Even pre-selected time they are unable to keep but late, resulted in my late departure.
3. No more juice, corn flake, coffee, even butter for the bread. Only the main dish is same.
4. No knife and fork for my saussage, I ate like a barbarian.
5. There is no proper chair in room to match the roll in table. I dat quite uncomfortably.
6. It dirty the floor and I stepped on some bread flakes.
6. The only (selected) drink is cold coffee was not served with syrup, but sugar pack!
If why they changed is just to save some cost, it is not worth it. Tell them to reconsider.