Does Sapa Clay House - Mountain Retreat offer free cancellation for a full refund?

Yes, Sapa Clay House - Mountain Retreat does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sapa Clay House - Mountain Retreat?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 8:00 PM.

Is parking offered on site at Sapa Clay House - Mountain Retreat?

Yes, there's free self parking.

Is airport shuttle service offered by Sapa Clay House - Mountain Retreat?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Sapa Clay House - Mountain Retreat?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Check-out time is 11 AM.

What is there to do at Sapa Clay House - Mountain Retreat and nearby?

Have fun during the warmer months with activities nearby such as hiking. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Sapa Clay House - Mountain Retreat also has a steam room and spa services, as well as a garden.

Are there restaurants at or near Sapa Clay House - Mountain Retreat?

Yes, there's an onsite restaurant.

Does Sapa Clay House - Mountain Retreat have any outdoor private spaces?

Yes, every room features a balcony.

Sapa Clay House - Mountain Retreat, Sa Pa: Hotel Reviews, Rooms & Prices

6/10 Good

Oct 15, 2025

Mice were too much for me had to early check our. Pool fantastic, local tranquil, but major redevelopment in surrounds more evident

Kalim, 3-night trip

10/10 Exceptional

Nov 4, 2024

The best place we stayed in Vietnam. It is beautifully decorated with an unbelievable view. The staff are very kind and helpful and the food is delicious.

Katherine, 2-night trip

10/10 Exceptional

Sep 26, 2023

Incredible experience with spectacular views, wonderful staff, and THE BEST food you will eat in Vietnam!!!

Abigail, 1-night trip

10/10 Exceptional

Nov 25, 2023

The room and the environment of hotel was extraordinary ❤️ Stuffs were nice and helpful 👍

CHIALIN, 2-night trip

10/10 Exceptional

Dec 5, 2024

Perfect place to stay in Sapa

Loved every second of our stay at Sapa Clayhouse. Spent 3 nights and did not want to leave. Every staff member was super friendly and helpful and made us feel really welcome. Everyone had a huge smile on their face the whole time, really feels like you're staying with a special family. Everything is decorated beautifully, looks incredible and spotlessly clean. Food was delicious and the chefs put in a lot of effort making everything taste and look amazing and were great at accommodating any requests. Location perfect really short car trip into Sapa town but views of the mountains and local walks meant we stayed nearby mostly. Staff gave really good recommendations for trips highly recommend the spa it was Outstanding.

GEORGIA, 3-night trip

10/10 Exceptional

Sep 15, 2023

Very good!

Keng, 3-night trip

10/10 Exceptional

Apr 12, 2025

My husband and I had a fantastic stay at Sapa Clay House - I only wish it had been longer! We slept in one of the bungalows overlooking the rice fields and the view was stunning, even on mornings when there was some fog. The bed was comfortable and the room was unique and charming. The resort is run by a family, which only adds to the charm. The manager was attentive, helpful, and friendly - he even waited up late for us when our bus was late! He gave us excellent recommendations for activities and food, called us taxis whenever we needed one (and we paid less this way), and was fun to chat to. The whole family was delightful, helpful, and fun to be around. And of course, they had the cutest dog! I also highly recommend the food at Sapa Clay House. The breakfast was so good that we came back on day for lunch! The ingredients are fresh and local, and we could taste the difference. Sapa was the highlight of our time in Vietnam and I recommend anyone who visits to spend time at Sapa Clay House!

Emilie, 3-night trip

10/10 Exceptional

Mar 12, 2023

Highly recommend

really loved the place. place was super clean and always been checked when we leave the room even for breakfast or dinner in the hotel. the cooking class was quick and i’m clear. you must try it while staying. Loui is the best chef. We had most of the dinner and breakfast here and always satisfied. Staffs were always friendly and thoughtfull. Trekkings were great. We stay 5 nights and never regret about it.

Yoomin, 5-night trip

10/10 Exceptional

Jun 26, 2025

I first stayed at Sapa Clayhouse in June 2023 with my son and his girlfriend for 5 unforgettable days. I was completely enchanted by the beauty, peace, and warmth of this place. This time, we returned for a total of 7 nights with family & close friends and somehow, it was even more magical. From the moment we arrived, everything was perfection. Our room had glorious mountain views that greeted us every morning like a dream. Breakfast was generous and delicious, and we ended up eating every single meal at the hotel restaurant, every dish was cooked to perfection and served with such care. The staff were exceptional in every way: warm, attentive, and always making us feel like family. Their kindness is something I’ll never forget. This time, we also got to experience their brand-new Tonkin Spa, a stunning space that blends beautifully into the mountain setting. I booked a massage, and miraculously, my upper back pain (which had been bothering me for months) was completely healed. It was like therapy for the body and soul. Both times I’ve stayed at Sapa Clayhouse, I’ve left feeling deeply restored, inspired, and full of gratitude. It truly is Heaven on Earth, and I already know I’ll be back again. My heart belongs here🌿💚⛰️

Kim-Thi, 3-night trip

10/10 Exceptional

Sep 16, 2022

Its everything and more! Its not luxurious so don’t come expecting that, however the place is amazing! I can’t say enough about the staff, everyone was so nice and helpful. The owner Manh also help arranged a car to drive us to Lai Chau, outside of Sapa. Which i highly recommend. Oh, and the food! Would stay here again next time im back. We also, stayed two nights in town. Big difference between the noises and how peaceful and quiet it is here at night.

Christin, 2-night trip

10/10 Exceptional

Feb 2, 2023

Sapa Clay House is a wonderful choice to stay if you want to experience the beauty of Sapa. We loved the outlook and beautiful views from our spacious executive room. The bed and furniture were comfortable with a large beautiful bathroom and private verandah. The restaurant was excellent with views overlooking the gardens to the mountains. The food was amazing with a varied menu and staff so attentive. We appreciated the inclusion of a good breakfast. There are various activities on offer and we enjoyed the trek and the massage. The hosts are helpful, knowledgeable and charming. I highly recommend visiting Clay House if you are looking for a peaceful relaxing experience whilst in Sapa.

David, 1-night trip

10/10 Exceptional

Sep 25, 2023

The most unbelievable retreat in SaPa Vietnam!!! Breathtaking views, incredible service and a luxury retreat! What a fantastic stay! The team went above and beyond providing us with amazing customer service. Hai was a fantastic host and master planner. Other staff members who were fantastic are Vuong, Huan, Quang, Nguyen, Vous, Moi and Tam who were all welcoming and gave us a great experience. The team and Hai ensured our rooms were ready and well prepared and we had a great experience including tours (rice terraces, waterfalls, fansipan) taxi guides and an amazing day plan.The hotel is modern, clean and well designed. Rooms are large, comfy and have everything you need including water, snacks and aircon. The best part of the hotels was the view, including infinity pool which looked far and wide over the Sa Pa rice fields with breathtaking scenery. Thank you to SuSu for a fantastic 5 hour tour around the rice fields and villages. Finally because this place is an ecolodge all the food is prepared from the garden and was absolutely delicious...breakfast was out of this world particularly the french toast and noodle soup ...id highly recommend! Overall, I'd highly recommend a stay here and hope to be back again soon. Thank Hai and team NB Bills can be paid in US dollars or Vietnamese Dong which made the experience super simple.

Kieran, 1-night trip

6/10 Good

Oct 12, 2025

Still, had to write because I don’t want to spoil my holiday. The place itself is amazing staff are attentive, the pool is bliss. And we are only 5 mins from Sa Pa town. What I don’t like is being forced to decide if I having breakfast every day at £9 per day having just come from a 10 hr journey by car from Ha Long Bay. Then the next day being forced to decide, before I’d been into town what activities I’d like to book. I say forced, because the manager presented it as their option is the only bonafide option. After saying yes yes all looks great but I’ll check out town too, we left it. Having met some folks in town I booked a day trek at £20 not the $85 clay house were charging. Short story, I came and told them and boy did that cause a recuse. No no you can’t cancel we already booked, and okay you have good luck with police on private trek. I’d booked the trek through getyourguide and showed them the booking. Anyway, the pool is bliss, has calmed me down. Would stay here again, just be very firm with them from the get go

Kalim, 1-night trip

10/10 Exceptional

Jun 26, 2025

The rustic charm at Sapa Clay House Mountain Resort provides a peaceful escape from the bustling town. The landscaping is beautiful and refreshing.

Betholyn, 3-night trip

10/10 Exceptional

May 23, 2025

Staff is just amazing and so friendly. Restaurant out of this world. A little piece of heaven not far from the center town but soooo much better!

Catherine, 3-night trip

10/10 Exceptional

May 2, 2025

Un hébergement parfait et une famille accueillante et de bons conseils. Nous avons passé 5 jours avec un enfant de 2.5 ans. Le site est magnifique et tranquille, mais à seulement quelques minutes de taxi/Grab de la ville ou du village de Lao Chai pour marché avec un guide. Le déjeuner inclu à la carte était très bon, et le service de restaurant du soir est parfait également. Nous y avons soupé tous les soirs et sans hesitation. Tout est fait avec soins. Ils nous ont conseillé sur les activités. Ils ont également le Tonkin spa en ville que nous avons apprécié, ainsi que le café-terrasse adjacent au spa avec la magnifique vue sur la vallée. Bref, je ne peux que recommander le Sapa Clay House.

Sarah-Anne, 4-night trip

10/10 Exceptional

Apr 17, 2025

Sa Pa Clayhouse exceeded our expectations from the fast check-in to the walk into our executive king size room. We woke up to a breathtaking mountain view. It was magical. The signature Rice restaurant dining experience was amazing. Every dish was beautifully prepared. A huge thank you to the team for making our stay unforgettable! The Harveys, Australia

Simone, 5-night trip

10/10 Exceptional

Apr 14, 2025

景色が最高。スタッフも親切。

satoko, 2-night trip

10/10 Exceptional

Apr 4, 2025

This is a truly gorgeous hotel. My room ("Bamboo Hut" is stunning - feels more like a villa than a hut, real luxury, with gorgeous local art. The whole roof is a stunning, hand made tapestry in gorgeous red and golds. There are big windows and a double door that opens - giving you a huge view of the valley. Bathroom has a little flower-bedecked outside space next to it. Really a joy and even better than the photos. The hotel also has gorgeous communal spaces - the infinity pool is as beautiful as it looks in the photos. There are also roof terraces where I saw the most heart-stopping views across the valley at dawn. The hotel is run by a beautiful extended family, and the spirit of love and peace permeate the restaurant and reception areas, while you are left in total peace in your room or on the terraces. The only thing I was disappointed by in this hotel, is that it is right next to a road that's quite noisy with motorbikes. I don't think this will matter for most rooms, but the bamboo huts, which are closest were a little noisy during the day. Everything quietens down though for night time, and the staff mentioned they were working on a bit more sound insultation for these rooms. Otherwise, a truly stunning hotel - you'll be in heaven!

10/10 Exceptional

Mar 12, 2025

Excellent staff, beautiful views from the rooms and property

Meghana, 1-night trip

10/10 Exceptional

Feb 23, 2025

Absolutely Wonderful

I can't say enough good things about our stay here. Everyone was friendly, helpful, and professional. I was quite ill while I was there and they went out of their way to make sure I was comfortable and had what I needed to feel better. I highly recommend Sapa Clay House and hope to return one day!

Cynthia, 5-night trip

10/10 Exceptional

Feb 5, 2025

Absolute best! The views are unbelievable and being located between Sapa and a Hmong village made for nice walks to both places. We were there during Tet and there were few guests and only 2 staff who were the very best compared to any place I’ve been in the world. Can’t thank Vuong and Huan enough for their kindness, hospitality and fantastic cooking. Highly recommend this place and will tell my friends and family about it.

Betty, 4-night trip

10/10 Exceptional

Jan 11, 2025

My dream come true stay! The staff is so personable and welcoming and the property is so gorgeous and calming. It’s only a short grab ride from the restaurant area, but the food on the property is extremely fresh and ALARMINGLY delicious. They used all the veggies and herbs from their garden and anything outsourced is organic. They own the Tonkin Spa, which was the cherry on top to our stay in Sapa. I will definitely come back. It’s worth every penny

Maricel, 2-night trip

10/10 Exceptional

Dec 21, 2024

친절한 서비스,맛있는음식 추천한다 다시오고싶다

0, 1-night trip

10/10 Exceptional

Dec 16, 2024

The owners could not have been more responsive to every need. If you visit Sa Pa / Fansi Pan, you must stay at the Clay House. I have rarely relaxed to this extent, and the food / drinks were outstanding. The only negative comment about the Clay House, is that we had to leave.

Dave, 4-night trip

Sapa Clay House - Mountain Retreat

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