One big disappointment was the shower. It was horrible. Almost no water pressure and did not get hot, just luke warm. It took forever to rinse and I dreaded getting in it the next time. Breakfast was decent but trash cans overflowing in dining area every day. There is a automatic coffee machine with all kinds of options, but every one I tried was just not good. TV service was poor. Beds were ok and room itself was clean. In the end, I wouldn't stay there again.
Carol
Carol,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月29日
Cynthia
Cynthia,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月21日
Requested front desk to turn up water heater temp due to barely warm water. Not sure what the issue was because also had the same issue the next day.
Ashley
Ashley,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月19日
Bo
Bo,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月15日
Andrea
Andrea,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月7日
I would have given a 5 star but our room when it was cleaned they never stock us up with shampoo conditioner lotion and coffee and towels. We had to call the help desk and they said they would bring it to our room we waited 2 hours and nothing we had to go to the front desk and get it our self. Other than that it was fine.
Albert
Albert,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月24日
Vanity
Vanity,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月16日
Everyone was super friendly and helpful . The property and hotel was very clean and pretty. The price was as great too! Also the most comfortable beds , sheets and pillows ever ! I come to San Antonio every few months and I'll be staying here again for sure !
Samantha
Samantha,3 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年9月14日
Our room smelled of mold, the bed was paper thin and very uncomfortable. The shower door was not on the track and not level so it wouldnt keep closed. There was mold on the ice bucket as well.
Steven
Steven,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年9月12日
I arrived late in the evening and there was no one at the front desk. I waited about 15 minutes and someone finally showed up. He said he was busy doing laundry. So this tells me either the hotel is short staffed, or the hotel is asking its employees to do two jobs at once. Also, the room had some excessive wear and tear. On the positive side, the breakfast buffet was very good!
mark
mark,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月10日
Leolin
Leolin,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月2日
John
John,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年8月22日
Comfortable, family orientated and spacious
Liliana M
Liliana M,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月18日
Michael
Michael,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年8月17日
Aside from the apparent mold infesting the air conditioning unit, the room was just what we needed for our quick stay.
Mariah
Mariah,2 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2024年8月12日
The toilet handle was broken off. The shower door would not stay shut. The computer was down. At check in. The guy at the front desk wanted to charge me after I paid on line for the room.
Jay
Jay,1 晚商務旅行
Orbitz 真實旅客評語
2/10 不太好
2024年8月12日
The front desk night manager was very condescending and rude. I did not get to stay in my prepaid room because although I attempted to provide her with my digital credit card she would not accept it. I had my valid ID to prove I was the owner of the card. What happens when systems go down? Why have tap and pay if we can’t use digital cards? I couldn’t even get a refund. The policy says to provide valid credit card and after I provided my VALID credit card (digital) I was still not allowed to check in.
Nadia
Nadia,1 晚商務旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月11日
Great room! Staff and faculty were nice. I will be returning soon.