4 星級的飯店，設有餐廳並鄰近Beale 街
The stay and the staff was more than great. Parking was a little confusing.
The room was clean, the location is great, but the bed was rock hard and the pillows felt…
住宿表示有確實遵守Commitment to Clean (Choice)和SafeStay (美國飯店業協會)等清潔與消毒措施。
別忘了！集 10 個印花可以換 1 晚獎勵*住宿
早餐每人費用約為USD10 至USD20 之間
住宿使用消毒劑進行清潔；經常有人接觸的表面會以消毒用品清潔，且床單和毛巾會以攝氏 60/華式 140 度以上的水溫清洗。
住宿在前一組旅客退房後，將等待至少 48 小時才會接待下一組旅客入住相同的房間。
住宿確認有配合Commitment to Clean (Choice)，加強清潔與消毒措施。
此住宿為性別友善 (LGBTQ 友善) 住宿，歡迎多元性別族群入住。請注意，不同國家和不同住宿的文化規範和旅客規定會有所不同，顯示的規定是由住宿業者提供。
The Hotel Napoleon has so much potential, but falls short. Strong point is the service was great, especially Rocky, who was very informative & willing to assist with questions, directions, suggestions, etc. Also, the cost was reasonable & the offsite parking was convenient & affordable. However, negative points would be lack of valet service, cleanliness, only one slow elevator for entire hotel & their bar was not open. All disappointing & no indication on their website that valet was discontinued & that onsite bar was closed. The cleanliness should be addressed promptly if they want to stay in business. Bathroom shower & floor moldy & stains on carpet throughout room & hotel. Furniture is knicked & dinged showing its age & lack of upkeep.
Jeffrey, 2 晚旅行, 2021年04月09日
Nice hotel close to Beale St. I would go back there again.
Keith, 1 晚旅行, 2021年04月03日
Not as great as described. Not worth extra cost to comparable hotels. The ambiance and historic interiors have been renovated to cool, modern, florescent...not a lot of charm.
2 晚旅行, 2021年04月02日
We might have trusted the 8.8/10 hotels.com rating too much. 8.8 seems like a rather high rating when you consider the cleanliness, or lack thereof. There was a pubic hair on the counter, which did not belong to us! The floors were sticky. The caulking in the bathtub was moldy. The grout was filthy. The floor clearly needed a good mopping. Unfortunately, I got very ill during the night of our stay so I got up close and personal with the toilet. It looked like the wall around and behind the toilet could use a good wipe down. It was brown. The bed did seem to be clean, which was a relief. The pillows leave much to be desired. There were four on our king bed, but they were small. And the bed, awful. Should have heeded other reviewers who mentioned how hard it is. Now, let's talk about the neighborhood. Yes, it is within walking distance of all of the action, but DO NOT walk alone. I know Memphis is not for the faint of heart, but this hotel is located in a scary part of town. The sash windows are near but they do not block sound. You will hear everything- even the two girls who get into a screaming match during the middle of the night. Parking is right next door, it's relatively safe to leave your car and decently priced. About $8/day. Do not trust the sign in the lobby saying Westy's will deliver. Absolutely disgusting food. Nice delivery guy, bad food. The staff was nice and helpful. Did I live through the experience? Yes Would I stay there again? No
1 晚旅行, 2021年03月27日
We had a great stay at the Napoleon. The front desk hosts were absolutely amazing, especially Rocky. They were very helpful and knowledgeable. The rooms work nice, clean, and comfortable. My only minor complaint is that noise is noticeable both from the street and other patrons. That being said, I still slept like a baby. You can't beat the location you are close to everything downtown Memphis has to offer. There is a great coffee shop/restaurant right next door, the Memphis Chess Club. Other great spots are all within walking distance. Stops for the bus and trolley are also close by. We'll definitely be back.
Robert P, 2 晚旅行, 2021年03月19日
The hotel was nice and walkable to all the good locations in downtown. However, the parking situation was not the best and was not connected to the building for entry.
Simon, 2 晚旅行, 2021年03月12日
My experience with this hotel wasn’t as good as I thought it would be. There is only one elevator in the entire hotel, and not to mention it’s extremely slow. I rented two rooms for my husband and I, and one for our kids we were on a smoke free floor and we smelled weed all night in our sleep. Due to Covid they started online that they did extra cleaning, but I still found hair everywhere. I will not rebook this hotel. The room also has a sewage mess.
Tiara, 1 晚家庭旅遊, 2021年03月06日
I love this place! It’s right in downtown close to everything magical and historic about Memphis. I also need to mention George who works at the front desk was amazing. The staff is lovely, the rooms clean, modern and inviting. I’m got lucky finding this hotel.
Roger, 1 晚旅行, 2021年03月03日
Bobby, 2 晚旅行, 2021年02月13日
Check in was quick, rooms were clean and very nice. Hotel provides slippers and house coat. Even though the location was right downtown the noise was at a minimum.
Mike, 1 晚旅行, 2021年02月03日