The staff is nice. The hotel needs renovations. So far it is tidy. fairly comfortable. The location is good. Very convenient to take the subway.
zoe
Expedia 真實旅客評語
2/10 不太好
2016 年 10 月 12 日
Unpleasant experience. Not recommended.
The reception is separate from the actual location so can be confusing. We booked for a 3-person room, but the third bed was missing when we arrived. Upon request, the staff went to look for a bed but couldn't find one, so we had to settle for a sofa bed, which is not comfy and not what the booking promised (a single bed). The place appeared uncleaned. There was hair on the bed, and when we asked for new duvet covers and pillow cases we continued to find hair in them. There were also oily fingerprints on the sofa bed. The staff said someone would come clean the suite and change the sheets the next day, but that didn't happen. When we asked the next day, they said the suite is only cleaned every three days. So we had to put up with the situation until we left.
The upside of the place is that the staff is friendly and it's quite close to the subway.
真實旅客
Expedia 真實旅客評語
6/10 不錯哦
2022 年 7 月 3 日
Decent place to stay for 1 night, very warm in basement room, air con unit not working however there was a fan. Locality to paddington station was good, just a 10 minute walk
Shelley
Shelley,1 晚好友同遊
Expedia 真實旅客評語
8/10 非常好
2021 年 10 月 12 日
Nice place n área
Great stuff to help u
Ramon
Ramon,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2018 年 4 月 3 日
Stine
Hotels.com 真實旅客評語
8/10 非常好
2018 年 3 月 26 日
真實旅客
Hotels.com 真實旅客評語
8/10 非常好
2018 年 3 月 19 日
Hotel close to underground.
The location is excellent close to all public transport, eating outlet and other amenities.
真實旅客
9 晚旅行
Expedia 真實旅客評語
8/10 非常好
2018 年 2 月 3 日
La location è magnifica, metro e bus per il centro. La camera è veramente piccola poiché c’e anche la parte cucina, ma questa fa sì che si possa far tranquillamente colazione o pranzare e cenare, nelle vicinanze è pieno di supermercati, ma anche ristoranti. Io ci sono già tornata.
The photos on site for the apartment for 5 adults weee misleading. Ithe duplex apartment seem that there was a room with double bed and then the upstairs has a double bed and a single bed. In reality, the double bed downstairs were foldable single beds that were very bed for adult's back. The folding g beds also took up most of the space downstairs which made walking about difficult. The place was too cramp. The place was also very dirty with clumps of dust on the floor and even in the cupboards which could hardly open as one of the. Beds was against the door. There was hardly space to place the luggage. Notwithstanding, the location was great with good restaurants and grocery stores including Asian food stuff.
Mei Ling
Hotels.com 真實旅客評語
6/10 不錯哦
2017 年 12 月 18 日
Mängel
Fenster nicht ganz schließbar, zugluft und silikon in dusche dunkle flecken, klotüre schwer zu schließen
jessy
jessy,2 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2017 年 12 月 11 日
Mitigé
Ça aurait pu être un super hôtel MAIS : les chambre triples ne disposent pas de 3 vrais lits, mais plutôt d'un lit double + un lit de camp ou un clic clac usé... Pas d'eau chaude pendant 2jours en plein mois de décembre, le personnel qui n'en avait rien à faire (après multiples relances), nous avons fini par changer de chambre.
Tina
Tina,5 晚旅行
Expedia 真實旅客評語
8/10 非常好
2017 年 12 月 9 日
Gutes Hotel zentral gelegen
Wenn man über den Straßenlärm hinweg sieht super Hotel. Es war günstig gelegen. Ubahn und Bus nicht weit weg gewesen. Jedem zu empfehlen.
maria
maria,6 晚旅行
Expedia 真實旅客評語
2/10 不太好
2017 年 12 月 8 日
saidatul jan
saidatul jan,5 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2017 年 12 月 6 日
Både RIS och ros
Vänlig personal och typisk Paddington frukost dvs marmeladmacka med svagt kaffe
Läget var perfekt nära till det mesta
Rummet sedan var urkasst. Fick först byta rum pga smuts, mat kvar i kylen, och så litet för 3 personer att när man "fällde" ut 3 sängen fick vi inte plats i rummet. Efter mycket om och men fick vi byta till ett bättre (trodde vi)
Rummet var större och det var väl också det ända positiva. Rummet var så fuktigt att det rann på insidan av fönsterna, mögel på väggarna, sängarna stenhårda , slitet och stor avsaknad av husgeråd då det skulle finnas ett sk kök där. Bilderna på hemsida är grovt överreklamerade. Efter att öslatt halva toarullen av den enda vi fick för att torka torrt på de mögliga fönsterkarmarna och rutorna, kört på värmepumpen och vädrat i 4 tim lyckades vi få det hyffsat ok. Tur man bara skulle sova där då man var där för att njuta av staden London. Tror f.. detta är bland det sämsta jag bott på och jag har varit i många storstäder runt om i Europa.
Torbjörn
Torbjörn,3 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2017 年 12 月 1 日
Super Lage
Tolle zentrale Lage in guter Gegend, jedoch darf man bei dem Preis auch nichts weiter verlangen. Das Inventar ist buchstäblich schrottreif, Sauberkeit ist eher bäh, wer sich damit arrangieren kann, wird jedoch nichts besseres finden. Extrem hellhörig.
markus
markus,5 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2017 年 11 月 25 日
Overall is ok
Our first night was a nightmare since we were given basement room. Can't sleep when you hear footsteps every time people pass by. Hotel staff was understanding and gave us room at the highest level.. but need to carry our bags one floor up (lift until 4th floor only). The room was nice and clean. Overall stay for 2 adult people is ok.. not suitable if you are travelling with children if given room like us.
Iza
Iza,3 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2017 年 11 月 21 日
A last minute warm room + bed with wifi
Surprisingly, this was available right away when I had a problem with my original Phoenix Hotel reservations. It was not the cheapest but it was available and more decent than the other ones in the area. It's on the 4th floor and the check-in host said it has an elevator. But when I got off the 4th floor turns out I had to still climb a very narrow steep stairs. The room is not bad at all. Clean for the most part. But I found a roach on the bathroom floor.
Valerie
Valerie,1 晚旅行
Orbitz 真實旅客評語
2/10 不太好
2017 年 11 月 16 日
Heruntergekommen und dreckig
Das Appartement war sehr schlecht ausgestattet, zum Kochen, abspülen oder der gleichen war die Küche nicht ausgestattet. Außerdem war das Zimmer wirklich sehr dreckig - überall Haare von den vorherigen Gästen und anderer Dreck. Nicht empfehlenswert.
真實旅客
2 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2017 年 11 月 13 日
Centrico.
Lo mejor de todo es la ubicación, el desayuno para ser buffet es malo, no hay variedad y hay 4 cosas contadas. El colchón muy malo también. Hace falta un poco de limpieza. Se pueden pasar 5 días sin problema.
Andrés
Andrés,4 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2017 年 11 月 12 日
Jinar
Jinar,3 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2017 年 11 月 10 日
Worst experience for this price in London ever
Worst value for money ever. Completely run down and lots of appliances broken. Including fridge (solid froze all my food that I then had to throw away and had no food coming home late at night. Wasn’t even compensated for that). So no point in „apartment“ if Basics don’t work. Heating broken, aircon broken, bathroom completely moldy. Not pleasant in any way.
Laura
Laura,4 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2017 年 11 月 9 日
Free Bed Bugs and dirt with your rooms
Steer clear.
I woke up in the morning to find bugs crawling around the bed. I took photos and confronted front desk staff.
In addition the room was dirty - previous occupant's shampoo was not even cleared away, and there was no toilet roll when I checked in.
I was moved to another apartment while they called in pest control. But despite complaints London Plaza refused any refund whatsoever.
At least e-bookers was more sympathetic and understanding.