The hotel did not honour a confirmed booking. The booking was done in october 2018 for a stay in january 2019.
Bhagwan
Bhagwan,1 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2018年2月26日
Close to Railway but not great
Not so good. Under renovation. Did store our luggage though. Will be nice in a few months. No breakfast...they need to sort that out
kym
Hotels.com 真實旅客評語
4/10 一般般
2018年2月26日
Try again later in 2018
Too be fair the hotel was under renovation and in a few months will be pretty nice. The street outside was dug up when we got there. The first night we booked could not be found on their system and was sorted the next day. When we returned we were charged extra for a room we didn’t ask for. We didn’t argue as we needed them to call a cab. There was no breakfast and no apology for that. But it was really close to the main railway station in Mumbai, you could walk easily so very convenient.
kym
Hotels.com 真實旅客評語
2/10 不太好
2018年1月25日
Does Not Honor Expedia Reservations
This hotel was the worst experience I've ever had with an Expedia booking. After we booked and prepaid for five nights, the hotel refused to honor the reservation. They claimed they had no record of it and didn't seem to care that we showed them our confirmation. They claimed to be fully booked for part of our stay, and offered us two out of the five nights, only if we paid them in cash. So even though we had prepaid with a credit card, they had the nerve to try to extort additional cash from us. This hotel should not be on Expedia.
Debbie
Debbie,5 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2017年12月17日
Location wise good i.e.near to CST.
Rooms are very small.What is appearing in photos are different in actual.No legspace.
Bathroom are very small.
No lift.