我是否可以免費取消德艾波卡歷史豪華住宅飯店的預訂並收到全額退款？

可以，德艾波卡歷史豪華住宅飯店在我們網站上有提供可全額退款的客房，您可以根據住宿的取消規定，在入住前幾天取消即可。詳細的條款和條件請務必參閱住宿的取消規定。

德艾波卡歷史豪華住宅飯店是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物。

德艾波卡歷史豪華住宅飯店入住登記和退房的時間為？

入住登記開始時間：15:00；入住登記結束時間：18:00。退房時間為 10:30。提供延後退房服務，需支付 EUR30 的費用 (視供應情況而定)。提供零接觸入住和退房服務。

德艾波卡歷史豪華住宅飯店和附近有什麼好看好玩的？

天氣暖活時，您可以盡情享受附近例如腳踏車等活動。

德艾波卡歷史豪華住宅飯店附近的環境怎麼樣？

德艾波卡歷史豪華住宅飯店位於佛羅倫斯歷史中心，走路只要 8 分鐘就會到烏菲齊畫廊，另外走路 8 分鐘還會到聖母百花大教堂。

德艾波卡歷史豪華住宅飯店住宿資訊、相片和旅客評語

Q: 德艾波卡歷史豪華住宅飯店是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物。

6/10 不錯哦

2023 年 11 月 16 日

3 晚家庭旅遊

Hotels.com 真實旅客評語

10/10 好極了

2025 年 10 月 2 日

Fabricio，3 晚旅行

Hotels.com 真實旅客評語

8/10 非常好

2025 年 9 月 14 日

Florian，4 晚旅行

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 9 月 14 日

Tout était parfait sauf le bruit soiree/nuit. Notre chambre donnait sur la rue passante et bruillante. Même avec des boules quies nous pouvions entendre….

Victoria，3 晚家庭旅遊

Hotels.com 真實旅客評語

10/10 好極了

2025 年 8 月 17 日

Amazing

Amazing location, decor was incredible. The rooms are very big and spacious. Property was located close by to all attractions and places of interest and close the transport links.

Lucy，1 晚家庭旅遊

Hotels.com 真實旅客評語

10/10 好極了

2025 年 7 月 17 日

The location was perfect! We were a short walk from all the sights, and there were great restaraunts right next door and nearby. We stayed in the Da Vinci room and the room was spacious with enough space for our family of 4 and was clean. The staff was accommodating and responsive. Loved our stay here.

Chris，5 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 14 日

Maria Regina，1 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 12 日

Preis Leistung perfekt

Chris，1 晚浪漫之旅

Expedia 真實旅客評語

2/10 不太好

2025 年 7 月 9 日

This place is not accessible whatsoever. There were three large flights of stairs that we had to drag our bags up in order to get to our room. On top of that, the staff were not friendly or very helpful. When we checked in, they literally took five minutes sitting on their phones before they greeted us. Then, when we realized that the property had so many stairs (a bigger issue for us than most people, as my mom has severe mobility issues), they offered no further assistance. Of course, it’s not like they could magically remove the stair when we arrived, but they could have at least offered to help us with our bags or have offered a refund should we need to switch hotels. But they couldn’t care less. I won’t be recommending this place to any friends interested in visiting Florence. As for hotel cleanliness, we did not see any signs of housekeeping while we stayed there and we were provided with only one roll of toilet paper. Additionally, the mini fridge was not functioning properly.

Sydney，2 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2025 年 6 月 28 日

In a great location. Very popular bar across the street - they had amazing espresso martinis. The room was awesome! Good bathroom and reception was great.

Danielle，4 晚好友同遊

Expedia 真實旅客評語

4/10 一般般

2025 年 6 月 24 日

Mye lyd og mange trapper

Mye lyd utenfra, mange trapper (uten heis), begrenset åpningstid i resepsjonen, møkkete dusj.

Terese，2 晚家庭旅遊

Hotels.com 真實旅客評語

2/10 不太好

2025 年 6 月 14 日

Although the location was convenient for getting around, the property was quite run down, and not clean at all. The washroom floor was still wet when we arrived, and there was a lot of black and red mold inside the showers which is a health hazard as well…we also noticed a lot of mosquitos and moths, and a lot of noise from the windows although they were closed

Yae-Won，5 晚家庭旅遊

Expedia 真實旅客評語

4/10 一般般

2025 年 6 月 9 日

Bathroom had mold everywhere

Lizette，4 晚旅行

Orbitz 真實旅客評語

8/10 非常好

2025 年 6 月 8 日

It was very close to many things, good restaurants around the area. The place is nice and roomy. I didn’t like that there is a charge fee of 30 euros for checking in after 6pm, it’s only free if you check in between 3-6pm. I never had to pay an Extra fee for checking in at 7pm in any stay or hotel anywhere in my trips. And bring extra toilet paper, we contacted them to bring more but didn’t receive response until next day, other then that Florence is beautiful and we were happy to stay very close to many activities.

Virgilia，3 晚家庭旅遊

Expedia 真實旅客評語

4/10 一般般

2025 年 6 月 6 日

Dirty and very old mattresses

The bathroom was dirty and it had soap scum all over the shower. The sofa beds were not comfortable and they didn’t have a fitted sheet which made it difficult to sleep as the flat sheet kept coming off. The mattresses also had a big indentation in the middle.

Alondra，3 晚好友同遊

Hotels.com 真實旅客評語

10/10 好極了

2025 年 5 月 25 日

Reina I，3 晚家庭旅遊

Hotels.com 真實旅客評語

10/10 好極了

2025 年 5 月 14 日

Clean, comfortable, central

Great location and has everything you need for a short stay in Florence. Great condition, clean and comfortable.

1 晚旅行

Hotels.com 真實旅客評語

8/10 非常好

2025 年 5 月 8 日

The only thing I didn’t like was the bed and pillows. Otherwise everything was good. Drunken group of people were screaming and laughing all night under my windows.

parvina，1 晚浪漫之旅

Expedia 真實旅客評語

6/10 不錯哦

2025 年 5 月 2 日

Great Location - Not so Great Service

Great location and walking distance from everywhere we needed to go. However, No air conditioning in the room. No lift or elevator. No porter or concierge. 2 ladies had to carry 40-50 pound bags up and down three flights of stairs. We could have been seriously injured. We didn’t see anyone after checking in for three nights. No room service like clean towels, trash emptied or toilet paper.

kelli，3 晚好友同遊

Hotels.com 真實旅客評語

10/10 好極了

2025 年 4 月 21 日

Overall an awesome stay and would recommend (for those that can sleep through street noise). Service: Staff were super helpful, firstly responded to messages prior to arrival instantly, and booked a taxi for us when leaving. A Room: Very spacious, nice bathroom. Bed was not the most comfortable but was fine. Area: Right in the heart of Florence was great for walking out and being in the city instantly, great restaurants nearby and a supermarket which was handy. But the street noise was very loud, luckily we are both fairly heavy sleepers so did fine but I would recommend earplugs at least.

Sean，3 晚浪漫之旅

Expedia 真實旅客評語

8/10 非常好

2025 年 4 月 4 日

Alex，2 晚旅行

Expedia 真實旅客評語

2/10 不太好

2025 年 3 月 26 日

EDILMA COSTA，1 晚旅行

Hotels.com 真實旅客評語

8/10 非常好

2025 年 3 月 22 日

Great location. The room was in front of a Bar so it was noisy every night. Room was clean and confortable. No elevator and

TRINA，4 晚家庭旅遊

Expedia 真實旅客評語

8/10 非常好

2024 年 11 月 15 日

Check in was a puzzle!! I felt safe afterwards because there were so many steps, phone call, text, locks and keys. You will be safe during a riot or zombie apocalypse. No one can get in. There is no staff. There is no services. It would be considered a luxury if there was staff and services. It would be luxury if there was at least a mini fridge to put beverages or small food items for our 6 day stay. Our room, The Botticelli, has windows to the street. Out side, on either side of the entrance, are restaurants, as well as one across the street. Several nights there were large groups very loud well past 10. Twice till midnight and 2 am. We ate a both restaurants and they were fantastic. We loved this location. It was walk-able to sites, shopping, food, transportation and all we wanted to see and do. Bed was comfortable. Pillows were terribly uncomfortable. I used a folded blanket as an extra pillow. Room was very large with a table and 2 chairs. There was a coffee maker we never used as we were up and gone by 6 am every morning or we went out for breakfast. There is a safe. There were extra blankets/comforters. We noticed after the 2nd or 3rd night there are cracks in the ceiling over the bed and we could see a metal? lens? reflection between the cracks. We did not get intimate because we felt we potentially were being filmed. You all might want to look into sealing the cracks.

Susan，5 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2024 年 10 月 20 日

Fin leilighet!

Alf Magne，4 晚旅行

Expedia 真實旅客評語

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