4 星級的飯店，設有 2 座室外游泳池並鄰近聖哈辛托山
Looks very disappointing and looks like a cheap motel from the outside
Nice place, with 2 pools (1 for families, 1 for adults). Lounge cushions getting a bit…
別忘了！集 10 個印花可以換 1 晚獎勵*住宿
游泳池的開放時間為 07:00 至 23:00。
住宿使用消毒劑進行清潔；經常有人接觸的表面會以消毒用品清潔，且床單和毛巾會以攝氏 60/華式 140 度以上的水溫清洗。
Checking in was hard. Took staff forever to come to store. Hard to find staff. Code not working.
Terri, 1 晚好友同遊, 2021年04月21日
The stay over all was less than average. We just needed a over night before we could get to our resort for thw weekend. It is very strange not having staff but we still didnt have a problem checking in. The room wasnt completely clean, I'd say 70% clean there were sticky spots on the table the instructions papers were clearly reused they were so wrinkled and tattered. And I was very surprised that the pool is 21 and over only. We have kids and could not go to the pool. Almost 200 dollars for only a few hours and what we got was basically a motel. Definitely will not be back.
Benzel, 1 晚家庭旅遊, 2021年04月21日
Since no contactless is trending this hotel is up with the times however very little if no signage indicating where your room is where to go nothing is sent before hand none of the outlets would hold the plug they just would fall out now the USB is charged refrigerator never got cold or food was spoiled the drain in the shower it was backed up water ran into the bathroom the curtains were so short it did not keep out sunlight so 6 AM it was wakey wakey the floors were concrete All 23 ppl in our group had BLACK feet from dirty floors
Yvonne, 2 晚好友同遊, 2021年04月17日
It was a great location but we had issues checking in. Our code didn't work to get access to the keys to our room. We had to get on the phone to get a hold of an operator and wait for an employee on site to bring us the keys. The code to access all the amenities didn't work either so we had to get another guest to let us in to the pool in order to enjoy that. Other than that it was a great stay.
Dennis, 1 晚旅行, 2021年04月14日
first gave me wrong room now i came in Feb 2021 loved ir came back march 2021 loved it came i April yall gave wrong room after promising a room simular to previous then floor filthy in bedroom then brown stains on bathroom floor i cleaned so saddned because we love the place... i hope to get a coupon or something oh also sent 11 guest to you since feb 2021. Robyn carmona
Robyn, 3 晚旅行, 2021年04月13日
The staff at The V were very helpful and friendly. Your site over booked us at their hotel and made it complicated for them. They were extremely helpful and if it weren’t for them we probably would still be without a room. Hotels.com needs to be more organized.
Adrianna, 1 晚好友同遊, 2021年04月07日
We arrived on a saturday parking was difficult to find. The room was small, we had a shared balcony with another guest. The floor wasn't finished. We never saw any workers except the bartender and food server. There was 1 person doing both so service was slow. No pool towels, no phone in our room to call for assistance. Our friends bicycle was stolen right off the porch!! For the price we all paid I was vry disappointed.
pamela, 2 晚好友同遊, 2021年03月27日
From the promotion, you’d think this was a trendy boutique hotel like you’d find in Barcelona or Madrid, but what you find is a spruced up motel trying to be the ACE —but a very third rate version. We transferred from the Kimpton Palm Springs, for we extended our stay and there were no more rooms. We didn’t expect the same level of luxury, but we didn’t think the Sonder would be tawdry. The pool is completely unregulated—in fact, I overheard at the bar that it has become a local hangout. I guess that helps bar sales, but it sure makes paying guests feel neglected. You’re told no dogs—but the pool had several dogs (locals, I’m guessing). You’re told not to use your room towels, but then can’t get a towel at the pool. I asked the bar tender, she said it wasn’t her job, but the “woman” should come by every 30 minutes or so. (That never happened.) So went back to get a room towel, ran into a maid and asked for an extra towel, and she said, “Sorry we don’t have enough towels.” Are you getting the picture? Oh, and the air conditioner sounds like a gas powered generator. Try to catch up on sleep at the pool—with your own towel. Shabby and not chic. But the sun was great!
John, 2 晚旅行, 2021年03月27日
Very disappointed at the Sonder where for 3 days there were not enough pool towels to accommodate guests. The Elixir bartenders were bombarded with guests constantly asking when clean towels would be available and they mentioned they were not part of Sonder. This is the first time I use a hotel where you self-check. The body wash in our bathroom was close to empty and we needed to search for someone to get it refilled. Rooms were tight and small and for what they charge per night was unfortunately not worth it.
marisa, 2 晚好友同遊, 2021年03月27日
The contactless registration and overall experience was convenient and gave us peace of mind. Elixir, the pool bar, had a phenomenal burger and waffle chips that rivals most places: juicy, flavorful, and worth several repeat stays. The only suggestion I would make is to have more pool towels and perhaps enforce the no smoking policy on grounds.
Caroline, 3 晚旅行, 2021年03月25日