2/10
– Rude staff and terrible service
Stayed from May 21–25, 2025, and had an awful experience. The first room was dirty with a terrible odor—reported it several times before anything was done. We lost most of a day waiting for a room change. Things got worse after checkout: we were harassed by hotel staff over a supposed unpaid charge that was never mentioned at the time. Turns out it was the receptionist’s mistake, but instead of owning it, they were extremely rude and even threatened to involve the police. Completely unacceptable behavior. Avoid this hotel.
真實旅客
4 晚家庭旅遊