Better than expected for a 3 star hotel. Friendly helpful staff, a good breakfast with plenty of choice and an excellent meal in the bar. The outside seating area was very pleasant and there was plenty of parking. If I was to nitpick the coffee in the bar was disappointing. Overall an enjoyable experience.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 18 日
Moira
Moira,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 21 日
Paula
Paula,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 10 日
The place is old, need a major make over
Ng
Ng,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 4 日
Excellent Hotel
All good, thank you.
Timothy
Timothy,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 5 月 27 日
Even though we stayed at the hotel for one night, the bed was very small for two people. We only just fit. The room had no air conditioning whatsoever and the windows would only open so far. It was very dirty and very hot as well. We dined at the hotel as well and the food was subpar for the money that you pay for it. The Staff were rude, and the hotel was dirty as a whole as well. It was very easy to find and get to. The area around the hotel was lovely. We had a lovely weekend as whole but the hotel needs some serious TLC and the food either needs to be cheaper for what you pay or the standard needs to get better. My partner had their Ragu and it was bland and tasteless and I had their burger and I genuinely thought that went to McDonalds to get it! This hotel needs to be looked at ASAP by Best Western!
Oliver
Oliver,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 26 日
Emad
Emad,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 22 日
Ideally located to transport routes, service from staff was excellent, just looking a bit tired. However, was perfect for what I needed and would stay here again.
Alex
Alex,2 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 5 月 15 日
Faye
Faye,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 5 月 14 日
Faye
Faye,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 5 月 12 日
Shortage of staff. Outrageous charge for breakfast and uncomfortable bed
Paul
Paul,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 10 日
Great hotel
The hotel was clean and tidy the rooms were very nice.The food in the marco Pierre restaurant was really nice the staff were very helpful with lovely food ar a reasonable price.The food at breakfast is good quality and very tasty.If your looking for a hotel in the area this would be a great choice.I would definitely stay there again.
Keley
Keley,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 5 日
Good value
No complaints from me. The hotel is good value and the breakfast was really nice. Can't comment on the evening menu as we ate elsewhere.
Andrew
Andrew,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 14 日
A little disappointing
The hotel was fine - the bed was a bit too hard and also too low for our liking. The Marco’s restaurant was a complete let down - but I’ve done a separate review for that! We booked the hotel with 24 hour room service - this was not available after 8:45pm - we also booked the hotel with daily housekeeping - this did not happen - our bed was unmade and we had to phone reception for fresh towels and extra refreshments - all very disappointing given that we paid extra for the executive room and expected to get what we paid for - the room was as described however the door was very stiff and had to be forcibly pushed to open & forcibly banged to shut - the bathroom & shower were very good - the staff were friendly and helpful. The breakfast was ok but very basic with not a huge choice - because the hotel was quiet I think the hot food was standing for too long as they didn’t think there was a need to keep replenishing it, however it was quite dried up. As they had already set & reserved tables for dinner, the breakfast tables available were a bit too close and twice I had to get up in the middle of my meal to let someone get past our table.
Rhonwen
Rhonwen,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 12 日
A Good Stay
The welcome at reception was good and we were able to book a table at the restaurant. We were told that the room would only be serviced if we asked specifically.
We preceded to our room which had a kingsize comfortable bed, hanging space, ensuite etc. Very nice. The shower had both pressure AND temperature, which not all places have.
We then realised that despite booking a five night stay, they only provided us with four tea bags and two rolls of toilet paper. Over our stay it became a bit of a joke as reception would only allow us one roll at a time so we had to return regularly for supplies. The restaurant was OK, but on one night had a limited menu and the quality wasn't great. It was much better when the full menu was on offer.
So in summary, a nice place to stay and our room was very good, a few tweaks and the whole stay would have been smoother. We would visit again because of the room quality, polite and conscience staff and location.
Sara
Sara,5 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 7 日
Value for money
Hotel was in a good position - easy to find. The receptionist was extremely helpful, and check in and out simple. The room was a good size, with comfortable beds. There is no housekeeping but you could request additional tea/coffee etc if needed. Lots of car parking spaces.
Melissa
Melissa,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 3 月 26 日
Tired and in need of refurb
Hotel rooms have seen better days. Room clean but long overdue a refurb. Mattress was old and needed replacement - very soft and could feel the springs. Water system needs looking at as air bubbled through sink waste trap when other rooms used bathrooms.
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 3 月 26 日
Joerg Johannes
Joerg Johannes,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 3 月 22 日
Ok but no lift, bed very soft so didn’t sleep that well
Staff friendly & welcoming
Helen
Helen,1 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 3 月 19 日
Issues with cleanliness caused a chest infection and coughing. Dust had collected in various areas of ducting and heating that was not maintained and serviced.
Very poor and staff tried to clean but not very well and initially refused to provide me with tools to resolve. Finally I cleaned the devices and had a night coughing free.
Nikola
Nikola,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 3 月 17 日
Very impressed with the friendly caring staff. The room was a little dark with just two bed sides lamps. But overall we were very pleased and we will stay again