The place is very convenient, we can walk to every attraction, and the staff were really nice
Joyce
Joyce,1 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2025 年 6 月 10 日
Our stay was pretty good overall, the check-in process was a bit chaotic, the lobby is super noisy, and in our room the entry sensor light kept going on an off randomly. The room and bathroom were nice/well appointed.
Katie
Katie,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 7 日
Amazing staff very friendly. Will be back
AMANTE
AMANTE,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 4 日
Muy bien
Darinka
Darinka,4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 1 日
Very nice location, good staff… I think you will enjoy staying here
Charles
Charles,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 29 日
Sehyun
Sehyun,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 27 日
Hit or Miss Employees
Pros:
Really comfortable beds
clean rooms (lots of space we booked a suite)
The best bellman of any hotel I've ever been to.
Good room service food and the room service staff were really nice (shout out to Nelson)
Location is walkable to a lot of things
Cons:
Front desk staff were very hit or miss. Our room was not as described on the hotels.com website and the front desk took no ownership of this. It's their partnership. Our room did not have the pictured desks and the internet did not work at all (we were there for work) They moved our rooms to which the internet barely worked there but we didn't want to have to move again. I was grateful to Erica who took over our case in the front desk.
Our first night we wanted to grab food and the server in the lobby Michelle was super rude to us, we were very grateful when Jack took over he was so nice.
One thing is the soundproofing on the building is awful good luck getting a good nights rest. It sounds like sirens are in your ears every 10 minutes and there is a loud take off from the train. It was actually crazy how loud it was I have never experienced a hotel or even an apartment like this in my life.
ne-kesha
ne-kesha,5 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 27 日
Daniela
Daniela,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 26 日
Highly Recommend
Check in was fast and straightforward. Staff were all nice and welcoming. Room was clean and spacious. Only small complaint was the elevator taking long and very limited space. Overall a good experience.
Rebecca
Rebecca,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 16 日
JiHyun
JiHyun,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 13 日
Quick little getaway.
Check in was quick and painless. Valet was fast. Great location, very close to everywhere we planned on going. The room and beds were a little small but extremely comfortable. Staff was super friendly and helpful. We loved our view of the river and downtown Chicago. We would not hesitate to book here again.
Chad
Chad,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 10 日
Elevator nightmare
Our room was right by the elevator which made it impossible to sleep. We kept hearing the elevator all night.