Génial! Los locales merecen tener acceso a la playa
SALVADOR
SALVADOR,5 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 4 月 16 日
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 4 月 7 日
All good but the dinners
Everything was great but the dinners at the specialty restaurants.
John
John,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 22 日
Levin
Levin,7 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 7 日
Martine
Martine,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 27 日
Ideal para viajar con niños pequeños
El hotel superó por mucho mis expectativas. El plan era totalmente familiar para que mi bebé de casi 2 años conociera el mar, y fue la mejor opción. La Caleta parece alberca, muy limpia y bonita, las albercas excelentes y la comida muy buena. Sin duda espero regresar el próximo año.
Rafael
Rafael,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 25 日
Special Birthday
Amazing Birthday 🥰. Hotel, Staff , beatiful beach , beautiful room with an beautiful view to the ocean .
Inolvidable Cumpleańos. El hotel hermoso con un excelente equipo. Playa hermosa , atencion , el cuarto con una excelente vista al oceano y al hotel. El Spa y sus muchachas increibles “ The best “ Thank you .
Now a new Royal Member ❤️
yisel
yisel,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 21 日
Successful large group trip
Everything was great. Would go again.
Honey
Honey,8 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 2 月 20 日
Telmuun
Telmuun,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 2 月 10 日
The setup of this property was probably the best we have ever been to. Loved the pool and beach areas. Very clean in rooms and public areas. Staff was so amazing - especially Nora. Honestly this would be a 5 star rating except for the food. The breakfast buffet was excellent but all else average or below. It was definitely not what we have experienced at other all inclusive. The main buffet was very small, often food was cool, restaurants had some options we found that were ok - but shouldn’t have to search for good food options. The coffee shop was great. Food was disappointing- too bad because this is literally our favorite place we have stayed so far. Step up the food and this would be a 10 star rating.
Jay
Jay,8 晚好友同遊
Expedia 真實旅客評語
8/10 非常好
2025 年 2 月 8 日
Extremely clean resort in a nice area. Food variety and quality was poor to average. The staff was friendly and helpful. Overall nice resort for the price.
Autumn
Autumn,5 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2025 年 2 月 7 日
For starters, the room wasn’t ready. Which is fine but once in the room, it was smaller than I expected based off their pictures. The sink knobs were loose and mildewy underneath them. The room was ok but in a “VIP” ocean view, I expected more. We’re night owls too and once we can in around 3/4am the tv only had 1 English channel that had subtitles in the middle of the screen.
We were offered a few perks for going to a timeshare presentation when we arrived but declined until later. We did make a reservation on our first day there for the very next day at the spa to get a pedicure. We were told that 10am wouldn’t work because we’d have to go 1 at a time but at 2pm we could go together. We took the 2pm slot and figured we could see what the resort offered the first full day, which was minimal. We got to the spa at 1:50pm and was told (by the same woman that booked us) we didn’t make a reservation for today and she never seen us before. Now her other coworkers were confused and getting ready to leave. We asked could we see the book and one of the other workers showed us. We looked at the days reservations and our 2pm reservation was blotted out with white out! We went to the front desk to complain and the offered us a couple of massages at the same spa we just left for free but we declined. From there we just ventured into Cozumel daily or Playa del Carmen and enjoyed the amenities of the location. Which was great!! Avoid the Grand Park but go enjoy Cozumel!
Derrick
Derrick,7 晚浪漫之旅
Expedia 真實旅客評語
4/10 一般般
2025 年 2 月 6 日
Facility is not bad at all but food quality is very poor and bars are only stocked with a limited amount of cheap options. Don’t waste your time here unless you plan to eat elsewhere every meal.
Gordon
Gordon,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 2 日
Had a great time. But wish more than one elevator worked in building 2. Also more coffee pods
Cheri
Cheri,7 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 1 日
Very nice property, have been multiple times, alway amazing
Melissa
Melissa,10 晚旅行
Expedia 真實旅客評語
4/10 一般般
2025 年 1 月 29 日
David
David,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 1 月 29 日
Very nice, friendly and clean resort.
Gregory Allen
Gregory Allen,8 晚好友同遊
Expedia 真實旅客評語
2/10 不太好
2025 年 1 月 29 日
Just the worst food I’ve ever had at any resort
debbie
debbie,4 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2025 年 1 月 28 日
Gerardo
Gerardo,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 1 月 28 日
We have been several times and we like the hotel, but every year we have to fight to get a room we like, even when we request a certain room or area ahead of time. This year they put us in a room for 2 days , then we had to move for the last 5 to the room we wanted. Very inconvenient, since you have to check out at noon and wait til 3:00 for your room
Corinna
Corinna,7 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 1 月 27 日
Great place to stay A
Perfect for families w/ young kids.
Paul
Paul,7 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 1 月 23 日
Clean property, friendly staff. Good enough food, but nothing exceptionnal.
Walls are paperthin so you hear what happens in the hallway but everything is quiet after 10pm, so it wasn't a big deal.
Would consider going back.
Remi
Remi,7 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2025 年 1 月 23 日
I liked that it was an overly crowded or busy. There is always chairs or loungers at the pool or water that there was a huge lineup for food.