I booked a room w/double beds. At ck in, found out elevator out of order. My husband CAN NOT walk up the stairs. Felicity offered the king bed available on bottom floor. She said she was not able to refund the difference in bookings because room booked thru Hotels.com. Needed a room downstairs, so accepted king bed. I understand that elevator has been out over a Month!! A comment should have been posted on your booking site. I was very fortunate a room was available downstairs, even though the room I got was cheaper than the room I booked! Better communication is definitely needed between Holiday Inn and Hotels.com.
Sharon
Sharon,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 13 日
Edgar
Edgar,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 6 日
EXCELLENT!!!! Staff is great view is great location superb definitely will be staying there again
josefina
josefina,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 7 月 5 日
Great stay. Adam at front desk was very helpful with a email issue concerning a document we needed to send.Overall a good stay with clean facility.
Tom
Tom,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 5 日
Nan
Nan,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 7 月 5 日
Very good place
Necole
Necole,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 15 日
Rosemary
Rosemary,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 15 日
Comfortable clean room. Friendly staff. Good brkfast!
Rosemary
Rosemary,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 8 日
Anna
Anna,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 24 日
Elizabeth
Elizabeth,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 13 日
Atsushi
Atsushi,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 18 日
Sondra
Sondra,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 18 日
Staff was friendly and room was clean. Noise from busy road in front of hotel.
Beth
Beth,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 3 月 20 日
Ryan
Ryan,7 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 3 月 17 日
Gilberto
Gilberto,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 3 月 16 日
Loved the place! I would definitely book here again.