8/10
Superb location, spotlessly clean and a good breakfast & quality restaurant with fresh produce served well. Generally speaking all the staff were friendly & very helpful but that was not always the case.
The welcome we received at reception was under whelming to say the least, hardly engaged with us at all. Provided no information what so ever. Very disappointing and not a very good initial impression of the hotel.
The staff at breakfast were very friendly, and helpful too but one big negative was they were slow in clearing tables. On the first morning more than half of the restaurant was closed off meaning there was little space to sit but no clean table either. My wife cleared our table on the first morning.
That was a shame because the staff were nice and the breakfasts were superb.
The shower over the bath may be problematic for some accessing it for use, maybe a grab rail would make a great addition. We found it difficult, others may not though but just a word of warning.
All on all we enjoyed our stay, it was in an ideal location, a short walk into town, attractions including the racecourse. Buses also go by the hotel. Very clean, a good standard and we'd have no problem staying there again but not at the price we paid taking into account the probs we had but these things happen I suppose from time to time but I would still recommend it.
Philip
5 晚旅行