The hotel was wonderful and relaxing after our two weeks in Morocco. We visited the spa for massages and facials which were great. The location was good from the main square and soils as well as other restaurants and sites. The breakfast had a lot of variety and good food. Sino, at the front desk, was extremely helpful and patient with our questions. He went above and beyond to make sure it was a great stay. I definitely recommend this hotel for your time in Marrakech.
Courtney
Courtney,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月18日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月17日
真實旅客
4 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月17日
Nice place!
Very nice place to stay! The staff is really friendly and helpful. The room was very clean and confortable.
rebecca
rebecca,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月8日
I midten af medinaen
Vi nød at bo på dette hotel, som det var mere end en Riad. Super personale og service helt i top.
Christina
Christina,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月3日
The Riad is pretty. The rooms for sharing are small. The staff was excellent and helpful. The restaurant was not open on at least three of the four nights we were there and there is no bar. The spa treatments were great. The rooftop area was nice. You need to be able to do a lot of stairs.
Shannon
Shannon,4 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月23日
Siyi
Siyi,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月26日
Marakesh
Highly recommend staying here... staff were very friendly & helpful (nothing was too much trouble)... Central location. Would definitely stay again.
Alan
Alan,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月22日
Jonathan
Jonathan,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月21日
Delightful Hotel in the old Medina
Riad Palais des Princesses is a lovely hotel. Highbend 4* by European standards. Very comfortable and beautifully decorated.
Down an alley in the old town you need to hire a porter to take you from the taxi drop off to the hotel.
The hotel consists of a number of old Riads joined together - lots of stairs and low door ways. Delightful but difficult if you cannot manage stairs well.
Only 5 mins walk from the main square its very central. Really safe to walk around.
Mr Philip
Mr Philip,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月18日
Excelente servicio
Jorge
Jorge,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月17日
After booking my stay, I emailed the property about a concern i had about arriving at the Riad, I also phoned to make confirmation. Malek was very responsive and reassuring.
Upon my arrival I was met with kindness and respect, all the staff were friendly and greeted me every time I saw them.
Simon was very informative and super kind, he always made sure I was well and had everything I needed. At one pount in my trip I became unwell, and he got chef to bring me tea and offered me medicine very concerned.
The Riad is elegant in Moroccan charms, with many original features, the room was comfortable and spacious (Dalia) and daily breakfasts was a varied selection of delights.
All the staff were very accomodating, and kind. I loved my time at Princessess, and if I returned to Merrakech I would definitely re-book.
Super hospitality. THANK YOU
Katja
Katja,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月10日
Super friendly hospitality very unique we just love. Thank you Rachid, abdelMalak, and everyone. Food and restaurant were just superb
Ismail
Ismail,1 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年9月4日
It was unsafe
Manav
Manav,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月27日
Very unique property, like a fairytale setting. Lovely rooms and nice small pool that was a very welcome retreat from the heat of the day. Although the pool was small we were lucky in that it never got crowded, just us four and the odd otherperson or two popping in.
Rooftop was great too, v very comfortable loungers and quiet. Fly free. Nice breakfast. Staff were excellent. Great location near to the main Jamaa el Fanaa square , 3 minute walk. Would definitely return.
Peter A
Peter A,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月26日
Aitor
Aitor,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年8月24日
Arrived in the evening
Easy check in
Within a short time of arrival the electrics started flickering and whilst in the shower all the lights went off…pitch black and unable to properly navigate around. Went to complain and the maintenance person came and you could see sparks flying from the fuse box, they said it was safe but the lights still kept flickering. Didn’t feel it was safe to plug anything in to charge. No apologies by the staff and no compliments for the inconvenience or acknowledgement of my concern
The room itself was nice however the ac was poor and our room was situated on the roof - even with my experience of hot climates I was not prepared for the room temperature
The fridge didn’t keep cold and no refill of the complimentary water on the second day
The room and hotel was decorated lovely and the plunge pool was a welcome treat. The offer airport runs but found this was more expensive than getting a taxi outside. Located close to the main square and easy to navigate but needed Google maps to get us there the first night
If you have mobility issues this will not be the place for you as it has a lot of narrow and uneven stairs with no proper hand rails
Was disappointed by the service especially and didn’t get any of the perks of being a hotels.com vip
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年8月3日
Absolutely incredible staff. The riad is also very beautifully maintained. I'd live to return one day.
Michael
Michael,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年7月31日
The riad felt like a museum, very nice historic interiors in the room as well as in public areas. Breakfast was amazing with plenty of options, including vegetarian, and varied every day. The staff were welcoming and attentive, which made want to come back to this hotel again. Thank you!
Alexey
Alexey,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年7月6日
Boong gu
Boong gu,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年7月3日
Magnifique du début à la fin ! Chambre très jolie, bâtiment charmant, personnel adorable, petit déjeuner délicieux et emplacement idéal ! Un grand merci pour cet accueil !
Hector Andres
Hector Andres,2 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年6月30日
Lovely staff, would go out of their way to help. They did threw a lovely birthday surprise for a friend traveling with us.
One of the single rooms on the ground floor didn't have a window which felt a bit claustrophobic at night.
Some of the rooms were a bit dusty.
Breakfast was ok. The morroccan breads were nice as was the goats cheese and honey.
Central Riad, had a welcome smell of orange blossom as we arrived was very welcoming.
Saadia
Saadia,3 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024年6月29日
Sunjay
Sunjay,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年6月18日
Increíble el trato sobre todo de Hanan (cocina) y Simo de recepción. Volveré al riad seguro cuando regrese a Marrakech