Excellent service, very helpful staff who took care of all my requests and needs. We enjoyed our stay and are glad that we had decided to return in a few days to again enjoy the service.
Great management and staff!
Look forward to our next visit 😃
Priscilla
Priscilla,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 28 日
The staff and executive lounge was excellent!
Olivier
Olivier,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 28 日
Nazar
Nazar,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 24 日
We were in the Executive Zen floor of New Otani. We only stayed 1 night as it was a stopover before our flight back to the US.
The service was impressive to say the least. The rooms were very modern but very small but I believe this is normal for Tokyo. The continental breakfast was limited. However the Sky restaurant was amazing. There were many food options available and the view of Tokyo from the restaurant was amazing. I highly recommend anyone to stay here. We definitely will for a longer time next time we visit Japan.