We really enjoyed the location and amenities of BK Hotel on our family vacation. Kind…
別忘了！集 10 個印花可以換 1 晚獎勵*住宿
早餐成人費用約為KRW8000 至KRW8000之間，兒童約為KRW8000 至KRW8000之間
Heater not efficient. Clean but abit worn down
Jing Ting, 2 晚家庭旅遊, 2019年12月15日
Insects were found on my comforter. Started with 2 which were swept away, felt itchy in the night (1:30am) and was shocked to see more! Alerted counter staff who tried to kill by stepping on them in front of me. He quickly blamed the backpackers for bringing these insects to his hotel which I felt was very unprofessional. He apologised then made a few phone calls before switching a room for me. He didn’t mention if I’d be resting in the same room until I asked. I also requested for a refund. He again made a few phone calls then told me that it would be a refund but I had to check-out the next day as their hotel was fully booked on the days as my reservation. I reminded staff about the 1) inconvenience they’ve caused which included sleep disturbance and the worry of skin disease, 2) the extra cost on transport and itinerary because of the change, 3) buses in Jeju are a bit slow and inaccessible, and 4) check-in time for hotels in Jeju are usually 4pm. These factors are enough to ruin my holiday. Staff insisted that I rest first as it’s late already. Suggested to discuss at 9am the next day while he’s still around as he’s the only mandarin speaking staff. How accommodating was that? So, the outcome was the same- a refund and check-out. Negotiation went on as I insisted they arrange another accommodation for me so I could continue my planned trips. They got me a place twice smaller than theirs and still refused to refund first night fee.
3 晚旅行, 2019年05月09日
I love everything about the hotel. They even have laundry for guest to use with minimal charges. Big bathtub and clean room and bathroom will be an additional point. Will definitely come back in future.
Shela, 1 晚家庭旅遊, 2019年04月02日
Location is good but hotel only has a very small carpark (maybe for less than 10 vehicles), hence got to park at the free carparks across the roads by yourself. It would be good if there is valet service to park the car for guests. Rooms were big however the condition shows signs of wear. Especially the toilet sink where the shelf are tilted and not level. Some signs of mold in the toilet too. A shower curtain around the bathtub would be good to avoid splashing water to the sink. Some additional towel racks or hooks can be installed for guests to hang hand towels or clothes more easily. Beds are comfortable and floor heating is great especially in winter. Convenient minimart downstairs to buy the supplies needed. Overall, still a decent place to stay but room for improvement.
JH, 2 晚家庭旅遊, 2019年02月18日
The concierge team was great. They assisted with answering our queries and one of the front desk on duty even acceded to my request to call up the local restaurant to place order for us making it so seamless. There are even 2 coats/jackets refresher machine located at the front desk for guests to use FOC. I like that fact that there is washer and dryer (pay per use) available as were travelling around Korea for 2 weeks and have plenty of clothes to wash hence that really lighten our packing by a lot. Breakfast buffet was decent, not a spread but really enough for us to start our day with. The in-room jacuzzi was great too. Nice feature though we only soaked and didn't use the jacuzzi. Room was pretty spacious too. Towels and certain areas in the room were a little worn out, however, no biggie.
Deon, 4 晚家庭旅遊, 2018年12月16日
One “minua” in tbe morning of our departure, the re eptionist did not allow my friendto use cafeteria. Her lunch was paid but we had yo keave 30 min before lunch. We had our food but tge receptionist (male) was not helful but quite opposite.
Olga, 5 晚好友同遊, 2018年11月11日
Quiet surroundings, mainly small grocery shops and small restaurants in the area and most of them looked closed, although we did find some nice home cooked style meals around the area. Hotel room was OK, toilet a bit dated with a tiny sink.
1 晚家庭旅遊, 2018年10月14日
Warm and welcoming staff. Highly recommend for the proficient and well managed hotel operations.
BharatBhushan, 1 晚家庭旅遊, 2018年07月11日
We didn't like that extra bedding was so expensive.
4 晚旅行, 2018年06月25日
처음에 들어갔을땐 생각보다 오래된느낌이라 당황했지만 깨끗하게 잘 정돈된 느낌입니다~엔티크?한 느낌 하지만 직원분들 친절하시고 무엇보다 호텔에 오래 머무실거 아니면 가성비갑!!!.이가격에 조식까지 포함이니~ 이가격에 조식까지 먹어도되나 싶었습니다~ 잘 머물다가 왔습니다^^
Chan Keun, 2 晚家庭旅遊, 2021年06月02日