The entire staff was friendly, thoughtful, and helpful. Notable was Alastair and Brian. They helped make the stay special and fun. We stayed in the bunk house due to availability. It was clean and comfortable and suited our needs. However, next time i will book early to secure a room in the "Big House". They were outstanding!
The hotel was really just a place to sleep for me, but was pleasant and comfortable and the receptionist was very nice and helpful. I had no issues.
I had always wanted to spend some time in Highlands, and the HMH from the outside looked like a splendid place to stay. But I was extremely disappointed as it was far below my expectations. The room in the Bunkhouse was tiny and unsafe and with a very noisy wall A/C unit.
Very warm and inviting fireplace near the bar. Walking distance to restaurants. Very helpful staff.
Wonderful hotel in downtown Highlands. Comfortable, clean, and within walking distance to several restaurants and shops. Will definitely be back.