Firstly, we booked the hotel and found out when we got there it was the same as a 3 star hotel, which is the floor we were put on. You could hear people in other rooms, the room was very bright (nothing other than light curtain over sliding doors), they didn’t clean well between days, we had stains on our pillow cases, and the shower knob was broken. They stuck a wood screw in the handle that you had to push up and down to turn it on and off and couldn’t change the temperature with. The drain also didn’t drain so you’d be standing in a pool of water 2 minutes into your shower. The lid to the garbage was also broken. The website also said it had laundry but it did not. It did have a nice view, and was in a good location, and the breakfast was pretty good, so we were happy with that, but that’s about it.