2/10 Poor
Nov 21, 2023
when we arrived at hotel, gate was closed, tried calling and no one answered the phone. after waiting 1-1/2 hr left to find somewhere else to stay and that took another hour. They will not refund money paid for my stay. Called Expedia that night and they could not reach anyone either. Since they will not cancel the reservation they stole my money
Shane
Shane, 2-night trip