No heating in room, no TV signal so pointless TV in room, sign in room to say hotel in undergoing refurbishment and that management are aware of all issues. Seems to be coverall for general disappointing room. Bedside lamp in poor condition, shower takes 10mins for hot water to come through, no hooks for hanging towels/clothes up, lack of toilet paper.
Gordon
Gordon,4 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 9 月 13 日
Very poor. Never again!
Sharon
Sharon,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 22 日
Just don’t go
Terrible place, other smoking pot in the halls stinks. Noise by others. Not as photos. Don’t waste your money. Stayed 1 night only. More than enough can’t say that this is a contractor hotel in that it is worse than that.
Looks like they may be trying to refurbish, but will need to go a long way.
Check in at another hotel.
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 14 日
Avoid it
For one the hotel is not even at the address that’s listed too. You have to go to another hotel to check in and then walk up the street to a building that is you know probably under construction on the bottom floors. The room I got said it had a TV well yes there was a TV in there, but it was not plugged into anything. It did not work when I plugged it into the power it had no signal the shower had no hot water. You cannot open the window at all. It was painted shut and I was sweating in the room because there’s no AC, but if there’s no AC, you gotta be able to at least crack the window, which I could not. There was a spider on the windowsill indicating no one had been in this room for months. There wasn’t even a lightbulb in the lamp next to the bed. All of this was hugely different from what the description on the page was it was anything but royal I tried to be nice and ask for a partial refund instead of a full refund but now that they’ve denied me, I will just call my bank and I will leave the review of how it truly went. No WiFi either. Advertised completely wrong
Daniel
Daniel,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 9 日
Hotel was,very run
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 8 日
Fire Alarm went off at 3am
Stephen
Stephen,1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 5 日
Do Not Go There
Place is under renorvation to be avoided, Uncomfortable bed, room nothing like the image, controlled from another building with unavailable staff, Breakfast was nothing to mention.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 20 日
No info on key pick up from different hotel.
Pillowcase dirty.
Light in bathroom black!
Shower very poor as water was a trickle.
Bathroom smells of dampness.
No hand towels.
Fire alarm went off at 5.20am no staff on site. I went to other hotel to inform them.
Obvious H&S issue.
Alarm was SD in room 38.
Malcolm
Malcolm,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 15 日
Ideal accommodation for putting your head down
Perfectly adequate for my purposes. Room was pretty clean - particularly the bed linen and the bathroom were immaculate. Service from the staff was excellent - very friendly and nothing was too much trouble. If you’re looking for budget accommodation this is ideal.
Susan
Susan,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 13 日
Morten
Morten,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 12 日
Ian
Ian,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2025 年 6 月 12 日
Room in poor condition. Complete lack of building security. Door to room had clearly been kicked in by previous occupant. Room unfinished. Rubbish skylight blind. Electric shower with poor water pressure and ineffective controls. No breakfast to speak of, despite promise of ‘continental’.
Cheap as chips but price reflects quality of stay.
Would avoid if I were you!
Andrew
Andrew,2 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 9 日
Worst room i have ever been in
andrew
andrew,1 晚商務旅行
Expedia 真實旅客評語
2/10 不太好
2025 年 6 月 7 日
Samantha
Samantha,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 6 日
Huonetta ei oltu siivottu kunnolla. WC oli likainen, sitämei oltu siivottu edellisen vieraan jälkeen.
Kirsi
Kirsi,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 29 日
I mean its a budget hotel and was comfortable enough but very basic, I wasn't expecting or needing much so in that respectwas fine.. but loud banging music from downstairs bar kept me awake till after 1am .. unacceptable..
Magnus
Magnus,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 5 月 28 日
Horrível como hotel.
Paulo Renato
Paulo Renato,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 27 日
Matthew
Matthew,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2025 年 5 月 26 日
We drove round and round as GPS said we'd "arrived" and there was no signage indicating Royal guesthouse. Parked and asked at a Boots pharmacy and she said she thought it was "on the corner." The only thing we saw on the corner was a Snooker/pool bar/club with people all standing at the front smoking and when we went in the lobby stunk of smoke. There was a sign that said "reception" pointing upstairs. Really loud music was throbbing all around. I am severely allergic to cigarette smoke and already starting feeling nauseous. There was no way we could stay there. When I called the reservation service said to go to the Waverly inn down the street and thankfully they had a room for us there. The managers there were very helpful and hard working.
Claudine
Claudine,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 5 月 24 日
Hostel not hotel
Meryl
Meryl,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 23 日
Steve
Steve,1 晚旅行
Wotif 真實旅客評語
2/10 不太好
2025 年 5 月 18 日
Avoid at all costs!!!
Absolutely horrific!! Booked the Royal ended up in the Waverley Inn as we got there late?? The smell hit you when the door was opened and permeated through the place even into the tea in the room. Shower held together with black tape, mould on bathroom ceiling, curtain rail broke unable to shut curtains.
Left after one night without the breakfast and booked into another hotel for the rest of our trip!!
Debra
Debra,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 5 月 5 日
The room hadn't been cleaned, excrement in toilet. Windows were painted shut. No staff there to check in, no tea or coffee in the room had to walk to Waverley inn to get room key.
After complaining, we were moved to the Waverley inn. The room there was acceptable! Dont book this hotel.
Colin
Colin,1 晚好友同遊
Expedia 真實旅客評語
4/10 一般般
2025 年 5 月 1 日
So hard to find.walking the streets
Was above a pool hall
Mattress poor
Few comforts
Good breakfast
Marg
Marg,1 晚旅行
Wotif 真實旅客評語
2/10 不太好
2025 年 4 月 21 日
Never go there
The hotel is closed they charged me 47£ without any cost i don't even stay there the room i booked they don’t have that they are bring me to another hotel room is totally disgusting i need a family room they just provide a double bed and bathroom is totally damp and door even not closing properly , i just pay the rent and leave the property and drive to my home for 8 hours its better option i think to stay at this property never ever go in this property