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Viceroy Los Cabos

5.0 star property
Relax into your luxurious retreat with helpful staff by your side where you can indulge in poolside bliss or rejuvenate with yoga under sunny skies.

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Photo gallery for Viceroy Los Cabos

Sun-kissed poolside retreat with a striking woven archway leading to serene waters, surrounded by lush greenery and inviting loungers. | Viceroy Los Cabos
Spacious terrace overlooking the sea, ideal for relaxation and panoramic views. | Viceroy Los Cabos
Enjoy a serene escape with a view of the infinity pool and the sea, perfect for a relaxing getaway. | Viceroy Los Cabos
Elegant poolside lounge with a view of the sea, perfect for relaxation. | Viceroy Los Cabos
Illuminated architectural marvels reflecting on water, inviting travelers to explore. | Viceroy Los Cabos
Bask in the warm Mexican sun at Viceroy Los Cabos, a luxury family-friendly resort. With 18 holes of golf, multiple pools, and beach cabanas on a white sand beach. Enjoy sports massages at the onsite spa or join fitness classes like Pilates and yoga on the beach.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Pet friendly
Main amenities
  • On the beach
  • 4 restaurants and 3 bars/lounges
  • Full-service spa
  • 5 outdoor pools
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Free use of bicycles
  • Beach umbrellas
  • Beach cabanas
Feel at home
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (surcharge)
  • Premium TV channels
  • Garden
The current price is $724
includes taxes & fees
$600 per night
Mar 4 - Mar 5

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Junior Suite (Relaxation Pool)

Junior Suite (Relaxation Pool) | Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Junior Suite (Relaxation Pool)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Dining table
  • 1001 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (Plunge Pool and Butler Service)

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Junior Suite, Ocean View (Plunge Pool and Butler Service)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Heating
Free cribs/infant beds
  • 1001 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Ocean View

View from room

Room, 2 Queen Beds, Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Tempur-Pedic bed
Premium bedding
  • 570 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, Partial Ocean View (Plunge Pool and Butler Service)

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Junior Suite, Partial Ocean View (Plunge Pool and Butler Service)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Heating
Free cribs/infant beds
  • 1001 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 5 Bedrooms (Butler Service, Airport Transfer)

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Villa, 5 Bedrooms (Butler Service, Airport Transfer)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Heating
Free cribs/infant beds
  • 7235 sq ft
  • Beach view
  • Sleeps 10
  • 4 Double Beds and 3 King Beds

View all photos for Suite, 2 Bedrooms, Ocean View (1 King and 2 Double, Butler Service)

Suite, 2 Bedrooms, Ocean View (1 King and 2 Double, Butler Service) | Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Suite, 2 Bedrooms, Ocean View (1 King and 2 Double, Butler Service)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
  • 1604 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Resort View

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Junior Suite, Resort View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Dining table
  • 1001 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View

View from room

Room, 2 Double Beds, Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Tempur-Pedic bed
Premium bedding
  • 570 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Partial Ocean View

View from room

Room, 2 Double Beds, Partial Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Tempur-Pedic bed
Premium bedding
  • 569 sq ft
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 3 Bedrooms, Oceanfront (Butler Service, Airport Transfer)

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Suite, 3 Bedrooms, Oceanfront (Butler Service, Airport Transfer)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Heating
Free cribs/infant beds
  • 4724 sq ft
  • Beach view
  • Sleeps 6
  • 2 King Beds and 2 Double Beds

View all photos for Suite, 1 Bedroom, Partial Ocean View (with Butler Service)

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Suite, 1 Bedroom, Partial Ocean View (with Butler Service)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Dining table
  • 1302 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 3 Bedrooms (Waterside Casita with Butler Service)

View from room

Room, 3 Bedrooms (Waterside Casita with Butler Service)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Heating
Free cribs/infant beds
  • 3575 sq ft
  • Ocean view
  • Sleeps 6
  • 3 King Beds

View all photos for Suite, 2 Bedrooms, Ocean View (2 King Beds, Butler Service)

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Suite, 2 Bedrooms, Ocean View (2 King Beds, Butler Service)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
  • 1604 sq ft
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed, Partial Ocean View

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Room, 1 King Bed, Partial Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Tempur-Pedic bed
Premium bedding
  • 570 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View (with Butler Service)

Suite, 1 King Bed, Ocean View (with Butler Service) | Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Suite, 1 King Bed, Ocean View (with Butler Service)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Dining table
  • 1302 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Resort View

Room, 1 King Bed, Resort View | View from room

Room, 1 King Bed, Resort View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Tempur-Pedic bed
Premium bedding
  • 570 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, 5 Bedrooms, Ocean View (Butler Service, Airport Transfer)

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Penthouse, 5 Bedrooms, Ocean View (Butler Service, Airport Transfer)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Heating
Free cribs/infant beds
  • 7500 sq ft
  • Ocean view
  • Sleeps 12
  • 4 Queen Beds and 3 King Beds

View all photos for Room, 1 King Bed, Ocean View

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Room, 1 King Bed, Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Tempur-Pedic bed
Premium bedding
  • 570 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View

View from room

Junior Suite, Ocean View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Dining table
  • 1001 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Partial Ocean View

View from room

Junior Suite, Partial Ocean View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Dining table
  • 1001 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Resort View (Plunge Pool)

View from room

Junior Suite, Resort View (Plunge Pool)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Heating
Free cribs/infant beds
  • 1001 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 4 Bedrooms, Ocean View (Butler Service, Airport Transfer)

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Suite, 4 Bedrooms, Ocean View (Butler Service, Airport Transfer)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
  • 4488 sq ft
  • Ocean view
  • Sleeps 10
  • 2 King Beds and 2 Double Beds

View all photos for Penthouse, 1 Bedroom, Ocean View (Butler Service, Airport Transfer)

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Penthouse, 1 Bedroom, Ocean View (Butler Service, Airport Transfer)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Heating
Free cribs/infant beds
  • 4144 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Ground Floor (Butler Service, Airport Transfer)

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Suite, 2 Bedrooms, Ground Floor (Butler Service, Airport Transfer)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
  • 2511 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Villa, 4 Bedrooms (Waterside with Nanny Bedroom)

Villa, 4 Bedrooms (Waterside with Nanny Bedroom) | Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Villa, 4 Bedrooms (Waterside with Nanny Bedroom)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Heating
Free cribs/infant beds
  • 6633 sq ft
  • Ocean view
  • Sleeps 10
  • 3 Queen Beds and 2 King Beds

View all photos for Villa, 3 Bedrooms (Waterside)

Villa, 3 Bedrooms (Waterside) | View from room

Villa, 3 Bedrooms (Waterside)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Heating
Free cribs/infant beds
  • 3574 sq ft
  • Sleeps 7
  • 2 King Beds and 2 Double Beds

Similar properties

Aerial view

Hyatt Ziva Los Cabos- All Inclusive

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
8.8 out of 10, Excellent, 2,870 reviews
The price is $581
includes taxes & fees
$581 per night
Feb 23 - Feb 24
Hyatt Ziva Los Cabos- All Inclusive
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About the neighborhood

Map
Paseo Malecon San Jose Lote 8, Zona Hotelera, San José del Cabo, BCS, 23405

What's nearby

  • Playa Hotelera - 5 min walk
  • Costa Azul Beach - 20 min walk
  • San Jose del Cabo Art District - 4 min drive
  • Puerto Los Cabos - 5 min drive
  • Palmilla Beach - 7 min drive

Getting around

  • Los Cabos Intl. Airport (SJD) - 17 min drive

Restaurants

  • ‪Zài - ‬6 min walk
  • ‪La Hacienda Baja Grill - ‬6 min walk
  • ‪Cielomar - ‬2 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Javier's - ‬6 min walk

About this property

Viceroy Los Cabos

At Viceroy Los Cabos, you can spend time at the beach enjoying cabanas, beach umbrellas, and yoga, plus you'll be just a 5-minute drive from San Jose del Cabo Art District. 5 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and reflexology. Casero Restaurant, one of 4 restaurants, serves Mexican cuisine and is open for breakfast and lunch. Other highlights at this luxurious resort include 3 bars/lounges, a rooftop terrace, and a beach bar. The helpful staff and overall property condition get good marks from fellow travelers.

All inclusive

All-inclusive room rates at Viceroy Los Cabos are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, French, German, Japanese, Russian, Spanish

At a glance

DONE

Hotel size

    • 186 units
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Supervised childcare*
    • Children's club*
DONE

Pets

    • Pets allowed (1 total, up to 30 lbs per pet)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Free onsite extended parking
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 4 restaurants
  • 3 bars/lounges
  • Beach bar
  • Poolside bar
  • Coffee/tea in a common area
  • Private picnics
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's club (surcharge)
  • Children's pool
  • Supervised childcare (surcharge)
  • Children's menu

What to do

  • On the beach
  • Beach yoga
  • Fitness classes
  • Pilates classes
  • Pool table
  • Horse riding nearby

Working away

  • 9 meeting rooms
  • Conference space (64000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Free bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 8 buildings/towers
  • Built in 2015
  • Rooftop terrace
  • Garden
  • Television in common areas
  • Fitness center
  • Adjacent to a golf course
  • 5 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Reception hall
  • Beaux Arts architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 40
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Tile flooring in room

Room amenities

Be entertained

  • 65-inch LED TV
  • Premium satellite channels
  • Netflix

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Tempur-Pedic mattress
  • Free crib/infant bed

What to enjoy

  • Furnished balcony

Freshen up

  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Reusable coffee/tea filters

More

  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling

Special features

Spa

The onsite spa has 11 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Casero Restaurant - Overlooking the ocean and pool, this restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Otro Bar - This bar overlooks the ocean and pool. Guests can enjoy drinks at the bar. Open daily.
Nido - Overlooking the ocean and pool, this seafood restaurant specializes in local cuisine and serves dinner and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Nidito Beach/Poolside Bar - This beachfront bar specializes in local cuisine and serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Awacate - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Service fee: 13 percent

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 25 to 50 for adults, and USD 20 to 50 for children
  • Early check-in can be arranged for an extra charge of USD 200 (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 200 (subject to availability)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Children's club access is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 150 per pet, per stay

Parking

  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property accepts credit cards, debit cards and cash.

Also known as

Mar Adentro Cabos Hotel San Jose del Cabo
Mar Adentro Cabos Hotel
Mar Adentro Cabos San Jose del Cabo
Mar Adentro Cabos
Mar Adentro Cabos Los Cabos/San Jose Del Cabo
Viceroy Los Cabos Hotel San Jose del Cabo
Viceroy Los Cabos Hotel
Viceroy Los Cabos San Jose del Cabo

Frequently asked questions

Does Viceroy Los Cabos offer free cancellation for a full refund?

Yes, Viceroy Los Cabos does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Viceroy Los Cabos?

Yes, there are 5 outdoor pools and a children's pool.

Are pets allowed at Viceroy Los Cabos?

Yes, pets are welcome, with a limit of 1 total and maximum weight of 30 lbs per pet. There's a charge of USD 150 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Viceroy Los Cabos?

Yes, there's free extended parking. Electric vehicle charging is available.

What are the check-in and check-out times at Viceroy Los Cabos?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge of USD 200 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 200 (subject to availability).

What is there to do at Viceroy Los Cabos and nearby?

Have fun with onsite activities like beach yoga and cycling. Additional recreation onsite includes fitness classes, Pilates, and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 5 outdoor swimming pools. Viceroy Los Cabos also has 3 bars, a sauna, and a steam room, as well as beach cabanas, an arcade, and a garden.

Are there restaurants at or near Viceroy Los Cabos?

Yes, there are 4 onsite restaurants, featuring alfresco dining, Mexican cuisine, and ocean views.

Does Viceroy Los Cabos have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Viceroy Los Cabos like?

Viceroy Los Cabos is a short 20-minute walk from Costa Azul Beach and 5 minutes' walk from Playa Hotelera.

Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Good

Hotel not honoring booked rates
Unique property, modern well appointed property. Beautiful pools, gym and spa. Food was very good as well. Customer service not so much. Upon checking in, the concierge would honor our hotels.com reservation and demanded more money for our stay. Completely ridiculous and unacceptable. We had a ‘reservation’. Upon negotiating the hotel honored our reservation. Because of this unpleasant and humiliating experience, we will not be returning to the property.
3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

de lujo
increible
Jose luis, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Too much noise
We upgraded upon arrival only to learn we were almost directly above the restaurant with music going until 10:00 p.m. We moved to another location which was fine except for the guests above us who had the jacuzzi going for several hours each day- morning and afternoon. We were not happy about the constant noise levels and we while it was our 4th visit here , we won't be returning
brian, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Unforgettable Experience - Can’t Wait to Return!
I thoroughly enjoyed my stay, and will certainly come back!
5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hugues, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Dana, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

beautiful
Beautiful property, amazing staff.
Peter, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gerry, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

4 night stay
Great service, excellent food, beautiful setting.
Anna, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

The property was beautiful and serene. It is the perfect place to relax and recharge. I absolutely recommend this resort.
CHRISTOPHER LEE, 5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

We had an amazing stay and I would highly recommend this hotel to anyone considering booking there.
Matthew, 6-night romance trip
Verified Expedia guest review

8/10 Very Good

Maurice, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Everything here is amazing !
PETER, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Tyna, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful property in absolutely amazing staff from the moment you enter to the front desk to the concierge to the manager. Absolutely wonderful stay.
Allison, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Robert, 4-night trip
Verified Expedia guest review

10/10 Exceptional

We had a great stay! We enjoyed the room, the pool, and the walkability to other amenities off of the property. Taxi service was easy, fast, and affordable to downtown San Jose. We would stay here again and although we didn't bring our kids this time, we know our kids would have enjoyed this resort too.
Marcus, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful resort! Recently celebrated our anniversary and a friends birthday. The onsite restaurants were accommodating for our larger sized group- great food and service overall. Amazing spa experience with massage and hydrotherapy options. The upgraded room with butler service made our stay even more special.
Christi, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Loved everything..
Aaron, 3-night romance trip
Verified Expedia guest review

4/10 Fair

The front desk staff was extremely unhelpful. I have Expedia VIP platinum which provides a free upgrade and the hotel lied about having next category of rooms (resort view only) while asking for additional payment for an upgrade for a larger room with partial ocean view. The front desk and restaurant staff has also misinformed us about happy hour offering on at least half a dozen different occasions. There were also issues with noise and security had to be called almost every day in the middle of the night due to drunk people screaming/crying right in our hallway.
Kateryna, 5-night romance trip
Verified Expedia guest review

6/10 Good

Joseph, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

We appreciated all the friendly staff.
Timothy, 3-night romance trip
Verified Expedia guest review

8/10 Very Good

loved this property. the food/drinks were too expensive.
alisha, 5-night trip with friends
Verified Expedia guest review

4/10 Fair

So So experience...
The hotel is nice. The view was great and the gym was well appointed. The beds were a bit hard, not horrible, but not the most comfortable. The food was mediocre and EXTREMELY overpriced. The "American Breakfast" was $46 (include 16% mandatory tip). We're taking 2 eggs, bacon, potatoes and fruit. I'd expect to pay that in a nice hotel in NYC, but we're talking Cabo here! For dinner, we ate at Cielomar on the rooftop. Great view and the service was good. Again, it felt like price gouging. My daughter had a 7oz filet and it was $101. I'm not trying to nitpick, but the same filet at an upscale steakhouse in Scottsdale, AZ is $71 (with tip)... generally, Mexico isn't a 30% premium to US prices. We also had an incident where the service staff entered our room without knocking. My wife had just exited the shower, and luckily had dressed 30 seconds prior. Lastly, we were charged $200 for a massage we didn't get. I have emailed the hotel, but have't heard back yet. Everyone was nice, but we've stay elsewhere in Cabo and had better experiences.
Joseph, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Fanta, 4-night trip
Verified Expedia guest review