The $40/day parking was a shock and a surprise. Street parking in Miami in the most…
I would not stay at the property again. The service was deplorable. No one answers the…
住宿表示有確實遵守Safe Travels (世界觀光旅遊委員會)等清潔與消毒措施。
別忘了！集 10 個印花可以換 1 晚獎勵*住宿
住宿經過專業清潔；住宿使用消毒劑進行清潔；經常有人接觸的表面會以消毒用品清潔，且床單和毛巾會以攝氏 60/華式 140 度以上的水溫清洗。
住宿在前一組旅客退房後，將等待至少 72 小時才會接待下一組旅客入住相同的房間。
住宿確認有遵守Safe Travels (世界觀光旅遊委員會)等清潔與消毒措施。
美國春假期間押金：21 歲 以下房客在4 月 01 日 - 5 月 31 日期間入住，需付 USD1000.00/每次住宿
The check in took a long time. When we arrived to our room the cleaning staff was still there. They didn't do the best job at cleaning. The condo is not as pictured it is not so nice. There was no TV in the main bedroom. Condo was dirty and they had a picture leaned up against a wall that had fallen, we had to ask for towels and it would take a while to get. Just overall was not a great stay. The only good thing is the location.
4 晚家庭旅遊, 2021年06月04日
I did NOT like this hotel. When I walked in the lobby was clean but it smelled like bug spray. There was only one lady at the desk who at first seemed friendly. We got our luggage out the car and had to go through the service entrance with the rolling cart. This area should NEVER be seen by guests. I felt like I was in prison. After arriving in our room we were greeted with lots of sun light but the room was big and empty n the TVs are small. The couch is the same white one in the pictures and is the worst couch ever. I requested to be on one of the top floors and I was placed on the very first floor hosting guest. (4th) walking out to the long patio only to see a huge Picnic area followed by a small pool then what little of the beach we could see from our room, I Could even see the sand. (Witch was not even the same room I reserved). The rooms were spacious and the beds were very comfortable, but our king room door would not close and privacy was one of my reasons for choosing this place. During my shower I noticed hair and stains on the thin rough washcloths and towels. The water in the shower was not hot at all but the sink water will cook an egg. I had to place soap, face wash, and other shower items on the floor bc there was no counter, shelf or anything in the shower. Bending over constantly during my shower to grab things I needed was not fun at all. The kitchen was not equipped with everything u would need so come prepared. We didn’t even get did soap or trash bags or
Dana, 3 晚好友同遊, 2021年05月28日
The hotel was clean and spacious. The area around the hotel was not loud. Housekeeping responded quickly when we called for extra towels.
Jennifer, 2 晚家庭旅遊, 2021年05月25日
No towels, Bugs and roaches all throughout the entire condo.. food got ruined and had to have our items sprayed with chemicals. They never came to clean the room. The fridge didn’t work and leaked water everywhere. No trash bags or trash cans. Horrible stay I’ll never stay here again!
Antoinette, 3 晚好友同遊, 2021年04月30日
This hotel is a catfish.On our first day, we ate at their restaurant..let’s just say, it seemed straight out of a Kitchen Nightmare show. It looks unkept (boxes everywhere, no bar set up, no guests). The server was very nice...we could tell that he is experienced,but that alone could not save this place. The managers didn’t know what to do or proper restaurant etiquette. When it came time to pay, our card was charged 3 times.The manager on the floor didn’t know how to solve the problem so she called her superior...when he came out, he blamed her for messing up and proceeded to yell at her and to try to walk away, all in front of us (we were about 3 steps away). There was no apology for potentially locking our card or having a screaming match in front of us. We saw advertisements for room service & bottomless mimosas everywhere, but I doubt any of that is true or would be smart if it comes from THAT restaurant (which I think it does because we didn’t see any other restaurant).Also,to get up to their room with luggage, guests are required to use the service elevator, which reeks of trash and looks very scary. Front desk was nice enough, but understaffed.Everything was driving distance or a long walk away. The outdoor lounge area was closed.On the plus side, the ocean front view was great and our suite was stylish (although could be a bit cleaner)& spacious. I would recommend this hotel to anybody that wants a quiet Miami stay,has a car and doesn’t car for hotel amenities.
3 晚好友同遊, 2021年04月15日
Rude an unprofessional. Please don’t book this hotel.
Ngoc, 2 晚家庭旅遊, 2021年04月05日
We were upgraded to a two bedroom on a higher floor at no extra charge. That's the good news. The bad news. The apartment was sparsely furnished. The 2 TV's didn't work because they needed batteries and the remotes were filthy. I had to use wipes to clear them. Worst of all, the 2 bathrooms had shiny floor tiles (who does that?). The 2 showers had no soap dishes and no hand rods to hold on to. Try shampooing your hair, not easy. The apartment was quiet and the terrace was delightful to sit out there in the morning.
Brenda, 6 晚家庭旅遊, 2021年03月25日
Large rooms but poorly run. Beach and pool chairs collected at 5 pm contracted with neighboring residences which close at 6 pm. WIFI HORRID-disconnects repeatedly and unsecured. Friendly front desk and easy check-in but nothing beyond. Mail unreliable,towel replacement takes days. No cleaning. No one ever answers the phone at front desk or housekeeping. They change your room or cancel your reservation completely at will especially if someone offers more even if one prepays and has a written confirmation. They don't seem to care.
11 晚家庭旅遊, 2021年03月25日
Horrible Wi-Fi, long elevator wait, had to beg front desk for new towels which rarely arrive,room had no bathtub plug, tv's did not work until repaired,no safe until we called and was installed for first time, hour long wait for someone to answer phone at front desk so had to go down elevator each time,mail arrived 2 days later than Amazon indicated,mail room girl spoke no English but was otherwise pleasant, limited mail room hours of 10-5, mail often could not be found for days,no room cleaning. Engineering Dept. was good for repairs and was responsive. Pool area was nice,clean with fresh towels.Beach service and lounges were excellent.
12 晚家庭旅遊, 2021年03月24日
I have to admit, the pictures of this place looked amazing! But the place did not live up to the photos. The so called tiki bar was just a hole in the wall by the pool that served an extremely limited beverage menu at premium prices. No food, just cheap booze in dixie cups at $15 a piece. I've seen nicer accommodations at the local soccer field snack bar. The restaurant was only open Friday-Sunday, over priced, and 1/4 of the area was open. It was like being in an employee break room. To make matters worse, there was no place within a reasonable distance to walk to for food, shopping, or entertainment. We had a party of 6 and were provided with 4 bath towels. I requested more our first day and was told they were in the laundry and they would bring them up later. Towels never showed. There was no maid service. The beautiful pictures of hamocks and comfy, hanging basket chairs, (you know the pictures between the pool area and the beach?) Well, those are closed off for private events only. The cool giant sized chess board I thought my kids would get a kick out of...not there. The open cabana areas (garage style) by the pool....all closed the whole time. In short, the only thing this hotel has going for it is that it is next to the ocean. Pool was nice, but nothing to brag about. And just to make you aware, I was charged a $100 resort fee when I arrived that was not included in my Expedia booking. Never stay here again. If you're planning a trip to Miami, stay in South Beach.
3 晚家庭旅遊, 2021年03月18日