There's a serious problem about the management. I'd like to change the date of check-in, I called the hotel and the front desk told me he's confirmed with the manager so it's ok. But when I was going to check-in, the front desk said there's no such record and the manager denied his promise. He asked me who's that front desk(How would I know? You don't know who's on day shift on the last Sat morning?) And he hung up on me. Just hung up. I stay in different hotels in HCM every weekend and it's just the worst experience I've ever had.