Sofa bed very uncomfortable
I reserved a suite for 3 adults. We had a king bed and a sofa bed. One adult needed to sleep on the sofa bed which had a very thin, old mattress and the bar of the sofa bed was extremely uncomfortable. Newer sofa beds do have a configuration that no longer uses a bar traveling across the bed. When I asked about it, I was told that sofa beds are used by children and therefore it was not something guests usually had a complaint. Note to self, when reserving for adults there needs to be beds for all adults. We also experienced issues with being unable to connect to the internet and I had to use my hot spot.