If we could give 0 stars we would. This is the worst hotel we have ever stayed in. The room had NO heating, when we returned from dinner the room was the same temperature as outside. Note: there is snow on the ground. Aka the room was a freezer.
We informed the front desk, and he said, "I will find a wrench if you know how to fix the heater." When that didn't work he said he would send someone to the basement to fix it. In a 1/2 hour we called the desk again and he said he thinks he got the heat working in the room next door... when we explained that wouldn't help us he said he would find space heaters. Next thing we see is him heading to the restaurant next door. In a few minutes high school boys in restaurant uniforms came with the restaurant space heaters that the kid announced he knew the heater worked bc he had just unplugged it from the kitchen. When I remarked that the handwritten sign on the heater said don't turn up above 72 was a bit concerning, he informed me that not to worry, the sign was meant for restaurant staff to not crank the heat in the kitchen. We decided to warm up in the hot tub, only to be told that it didn't work. The shower curtain had a hole in it and the room wasn't very clean. At checkout, we called for assistance with adjusting our bill. The housekeeper came with an attitude. We asked for a discount. She got on the phone with her boss who said to give us 20.00 off of our bill. She removed a 20 from the till and slapped it on the counter.
Wyatt
2 晚家庭旅遊
8/10
We love Jan and the rest of the family that runs the inn. They are very accommodating and easy to work with.
Erin
4 晚家庭旅遊
10/10
this was a little get away for me and my girls. we had a great time, and the place was clean and comfortable. thank you!
真實旅客
1 晚家庭旅遊
10/10
Initially we were surprised by the uniqueness of Swiss Alps Inn but came to love it. The view from our window was incredible, the ease of entry was really nice, and there was a good amount of space in the room. I was a little disappointed with how long it took to warm up in the room, but once it did warm up, it was almost too warm (which I like). We did not stay in the room much, but it was perfect for the short trip we had.
Jessica
3 晚旅行
4/10
Suzanne
3 晚旅行
10/10
Everything was nice and easy, looks likw a hood place
Jesse
1 晚浪漫之旅
10/10
Great. Comfortable. Would definitely stay here again.
Clarence
1 晚家庭旅遊
8/10
Sarah
1 晚旅行
8/10
真實旅客
3 晚旅行
8/10
Not bad price compared to other hotels in the area, especially during the film festival. We had to wait a bit for the staff to come check us in but they were super nice and gave us coupons for the restaurant next door.
The rooms were clean and everything worked fine.
BRONSON
1 晚商務旅行
10/10
Mark
3 晚商務旅行
8/10
Although my ratings are not all excellent, this is a good price for the area.
It’s an older establishment that has been maintained well in order to keep the price down.
There were a couple minor issues with the room amenities; bathroom heater, cold tile floor. Aside from that, everything else was great; location of the inn to local eateries and in general, great staff, easy check-in/out.
Justin
1 晚浪漫之旅
10/10
Viktoria
3 晚旅行
10/10
Karen
2 晚家庭旅遊
10/10
Dustin
1 晚旅行
10/10
Very neat place to stay
Lien
1 晚家庭旅遊
8/10
Loved the atmosphere. Location was excellent. It is showing it’s age a bit though. We will be back though. It’s tradition now!
Rodney
1 晚家庭旅遊
6/10
This is a cute little motel. The room was large and the beds were comfortable. The door had huge gaps along the bottom and the side. That made it very cold. We were able to block them off to warm up the room. There were a few stains on the curtains and the sheets. The sheets and linens were very clean. We found it to be a cute and cozy motel! We tried the Dairy Keen next door and it was terrible, unless you have young children, it was fun for them. The food was lousy.
真實旅客
1 晚家庭旅遊
10/10
Incredibly nice owners. Perfect location for dinners.
Courtney
2 晚家庭旅遊
10/10
Employee was very nice and helpful
真實旅客
1 晚好友同遊
8/10
Petit motel très mignon au centre ville d'Heber avec beaucoup doptions pour se restaurer.
Nous avions 2 chambres séparées d'une porte alors que nous avions payé pour une chambre avec 2 lits double: nous avons été agréablement surpris.
Les employés ne sont pas sur place en permanence mais arrivent rapidement lorsqu'il sont appelés.
Parking devant la chambre.