The property and the location is superb. We were on Chalet Sea view, The view was awesome from the view. As the room were on distance and service request was taking time to deliver. Other than this every thing was awesome
Brojo
2 晚家庭旅遊
2/10
If this property is considered 5 Star, something needs to change, starting with the staff. The front desk staff are not accommodating of ANY requests, there is zero flexibility and they do not seem to understand basic English.
I booked two king rooms only to have one room with two single beds shoved together. Ta-da there’s your king bed. Only one bed was butted up to the light and power switches. Every time my husband moved the lights would come on. We asked to be moved and were told there were no other rooms available, a blatant lie. We had other family members book a stay at the hotel after we had checked in and moved right in to their room choice.
Breakfast is poor quality and very limiting. Again not 5 star quality, more likely 1 or 2 star at best.
Please check you bill when leaving and while you are still on property. I had laundry services and taxis added to my bill which I fought tooth and nail to have removed. They offered to take the laundry service and add it to another family members bill instead of removing it all together.
When I asked for the taxi to be removed, they said I had to send an email with all my credit card info and dispute it. If I am standing in front of the front desk and handing my card to them, why were they unable to remove the charge right there and then? I shared with them that I was not willing to share credit card info via unencrypted email, but that wasn’t a concern for them. Please reconsider staying here. Worst experience ever!!
Rajbir
2 晚家庭旅遊
10/10
Nilesh
1 晚旅行
10/10
Gutes Familienhotel, sehr freundliches und aufmerksames Personal. Uns fehlte nur die Infrastruktur im Sinne von Liegen und Service am Strand. Die Strasse zur Unterkunft ist eine Zumutung.
Rajakumar
5 晚浪漫之旅
10/10
Staff friendly food was good. Everything was clean cant complain so far best hotel i been in
alvin
3 晚旅行
8/10
I had a wonderful experience! The food was absolutely delicious, and the property is incredibly spacious and set in a stunning location. The serene beach, just a 2-minute walk away, offers the perfect spot to relax and unwind.
Megha
1 晚家庭旅遊
2/10
Sahil
3 晚旅行
8/10
Leveque
1 晚旅行
6/10
Food is not that much great when compared to price
saiteja
3 晚旅行
10/10
Excellent stay. Staff was very nice, polite, courteous and hospitable. Went out of their way to make it a memorable family trip for us.
priyank
3 晚家庭旅遊
6/10
Poor customer service
Qaisar
2 晚旅行
10/10
vishal
2 晚旅行
8/10
good
Ashima
2 晚家庭旅遊
6/10
Mikael
4 晚商務旅行
10/10
Dinesh
2 晚旅行
2/10
Damp walls because of ac and accusing customers, and not great service.
Bhargava
3 晚家庭旅遊
8/10
Nice hotel, some of the rooms have some wear and tear that need to be fixed up. Room service, breakfast options, pool and gym were above average
Michael
1 晚旅行
2/10
How is this place 5 stars? Maybe once upon a time when it opened. But now it’s very rundown. My room had dead in insects everywhere upon check-in, room also had a strong smell of urine and musty. Can’t get rest as so much noise from both other guests and staff. Breakfast was mediocre at best.
Jonathan
2 晚旅行
10/10
The sea facing cottage was a great facility to stay in. Extremely comfortable and the foot massager was a boon. Will definitely return
Tarshish
1 晚浪漫之旅
8/10
Food was average but facilities and staff were nice
Narayanan
4 晚家庭旅遊
10/10
Staff was very nice and do good Service!
Nikhel
5 晚家庭旅遊
10/10
They were doing construction the whole time we were there! They would work on it till really late at night. On our last night i had to call 2x's to have them stop construction as I could not sleep with the pounding and saw noise. Overall the stay was great minus the construction.
Chef Abishek was amazing! Made us the perfect meal and would ALWAYS check on us!