我是否可以免費取消查爾斯頓街飯店的預訂並收到全額退款？

可以，查爾斯頓街飯店在我們網站上有提供可全額退款的客房，您可以根據住宿的取消規定，在入住前幾天取消即可。詳細的條款和條件請務必參閱住宿的取消規定。

此公寓是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物。

此公寓是否提供停車位？

是的，住宿提供免費自助停車服務。

此公寓是否提供機場接駁車服務？

是的，住宿提供機場來回接駁車服務。費用為單程每輛車 AUD75。

此公寓入住登記和退房的時間為？

入住登記開始時間：15:00；入住登記結束時間：00:00。提前入住需支付 AUD20 的費用 (視供應情況而定)。退房時間為 10:00。提供延後退房服務，需支付 AUD20.00 的費用 (視供應情況而定)。提供快速入住和退房，以及零接觸入住和退房服務。

查爾斯頓街飯店和附近有什麼好看好玩的？

查爾斯頓街飯店具有花園。

查爾斯頓街飯店的客房有廚房嗎？

有一個廚房，其中提供鍋具/餐盤/廚房用品、冰箱和微波爐。

查爾斯頓街飯店附近的環境怎麼樣？

查爾斯頓街飯店位於查爾斯敦，走路只要短短 7 分鐘就能抵達查爾斯頓廣場購物中心。

查爾斯頓街飯店住宿資訊、相片和旅客評語

Q: 此公寓是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物。

Q: 此公寓是否提供停車位？

是的，住宿提供免費自助停車服務。

Q: 查爾斯頓街飯店和附近有什麼好看好玩的？

查爾斯頓街飯店具有花園。

8/10 非常好

2025 年 7 月 17 日

Great location and good amenities

Great Location close to Charlestown Shopping Square in a quiet Street. Great Apartment lay with both bedrooms and both bathrooms upstairs. It has good amenities: TV Washing machine/dryer, 2 bathrooms, dishwasher, fridge, toaster, kettle etc, however cleanliness is lacking - it could do with a deep clean.

2 晚家庭旅遊

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 6 月 21 日

I’ve already spoken to property management about the broken glass, mould/dirty back deck, cigarette butts under the cushions on the couch, and the dirty sticky floors that made the whole house smell like stale beer! Not to mention it was freezing cold and no extra blankets, and we were told we were getting upgrade by sending us to this property with two bathrooms (but it didn’t)!

Samantha，1 晚家庭旅遊

Hotels.com 真實旅客評語

8/10 非常好

2025 年 4 月 18 日

Nice covenant.

Dilip，2 晚家庭旅遊

Expedia 真實旅客評語

6/10 不錯哦

2025 年 4 月 6 日

Issues with property

Was rather disappointing. Photo of the property does not go with the actual view of the front of the property. The adjoining doors between two different apartments were not locked. One of the blind’s chain in the second bedroom was broken. Hazel

1 晚好友同遊

Hotels.com 真實旅客評語

2/10 不太好

2024 年 11 月 24 日

Absolutely terrible. Read the reviews, don’t stay here. 1. The Expedia ad notes balcony, lock up garage, ‘luxury’ apartment. 2. The balcony is unable to be used due to some structural issue! 3. The garage didn’t lock, leaving open entry to anyone from outside 4. The unit wasn’t clean - the towels were dirty, bathrooms mouldy, soap from previous visitors still in the shower! General stains and marks everywhere that looked generally like nothing had been cleaned. 5. Really noisy - lots of other tenants out playing late at night 6. The internet didn’t work. 7. After noticing all this I checked the Expedia reviews and noted many other occupants have had the same complaints. Clearly nothing has been done to address them which is disappointing. In short, this property is absolutely not a 4 star or even a 3 star property and it shouldn’t be advertised as such.

Kerryn，2 晚家庭旅遊

Expedia 真實旅客評語

2/10 不太好

2024 年 9 月 19 日

DO NOT UTILISE THIS PROPERTY Booked accommodation here for a number of nights to catch up with family Upon arrival around 8pm we found the property had not been cleaned and the previous tenants mess was still present. Beds used, rubbish left everywhere, towels on the floor, used toilet paper on the floor in the bathroom, dirty dishes left in the sink, oven used and dirty, rubbish left on the tables etc. Now I understand that mistakes happen but when I attempted to contact the property I was hung up on 3 seperate times and told "go find somewhere else for the night and come back tomorrow" Zero care was offered by the property manager/owner who also just turned up unannounced while we were there and said "have the cleaners come". We had no idea who this person was as they didn't even bother to introduce themselves or apologies for the major inconvenience they had caused. Had to find accommodation out of the area (we booked this area due to appointments the following day) and due to this last minute rush to find accommodation we had to pay well above what we had budgeted for accommodation. This provider should be removed from all platforms and not allowed to offer their services. I WILL NEVER RECOMMEND THIS LOCATION AND ADVISE ALL PEOPLE TP STAY AWAY.

Nicki，3 晚家庭旅遊

Wotif 真實旅客評語

4/10 一般般

2024 年 8 月 31 日

Bed uncomfortable Bathroom needs work to shower door

Kerry，2 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2024 年 6 月 6 日

Ryan，1 晚旅行

Hotels.com 真實旅客評語

6/10 不錯哦

2024 年 5 月 27 日

50 /50 to stay

Property is good. However had a number of little issues between cleaning and maintenance.

Ian，4 晚旅行

Hotels.com 真實旅客評語

8/10 非常好

2024 年 5 月 15 日

The stairs were unique The open living space was great The layout of the bedrooms was great

Donald，1 晚旅行

Wotif 真實旅客評語

6/10 不錯哦

2024 年 1 月 21 日

Good location

Great location disappointing cleanliness and state of apartment. Balcony unable to be used due to structural issues, unit was not overly clean, tv in lounge room had remote that didn’t work, unit was showing signs of wear with many walls having repairs but not being repainted.

Natalie，2 晚家庭旅遊

Hotels.com 真實旅客評語

6/10 不錯哦

2023 年 10 月 7 日

Sophia，4 晚旅行

Wotif 真實旅客評語

2/10 不太好

2022 年 12 月 13 日

Do yourself a favour and don’t book this place or the Newcastle executive apartments. They are managed by the same people and they are absolutely disgusting. We booked the Newcastle terraces and our room was not actually at that location. It was at the Newcastle executive apartments. I called the office about many issues and they were straight away defensive and not helpful at all- the staff member was actually very rude. Firstly the floor was filthy so our feet were black from grot. Bedroom door handle was broken so it wouldn’t shut. Shower was DISGUSTINGLY MOULDY. The dishwasher was broken that we weren’t notified about and they came and replaced it during a day while we were out and they left rubbish and packaging through our kitchen/lounge room area. This included wiring off cuts that our kids could have choked on. When we arrived there was urine under one of the toilet seats. The tv in the bedroom did not work at all apart from having the backlights always on so at night the tv was glowing and we couldn’t turn it off. The kickboard in the kitchen was broken and a safety hazard. There was no pots or pans to cook with, only a strainer and a pot lid available. The air drier was broke so our clothes fell off it when we tried to dry them after a day at the beach. Lastly the amount of cochroaches was ABSOLUTELY DISGUSTING we had all our food in bags zipped up so they couldn’t access it.

Emma，3 晚家庭旅遊

Expedia 真實旅客評語

4/10 一般般

2019 年 5 月 10 日

Needs a clean and update

Apartment was very dirty and uncomfortable. Very cold and needs a major update.

Gilluan，2 晚家庭旅遊

Hotels.com 真實旅客評語

8/10 非常好

2019 年 5 月 6 日

good spaces and beds were good sparse ( not cushions) on lounge kitchen utensils very light on gas/over ill equiped and dirty/old mould on ceiling; not healthy silly bathroom design

1 晚家庭旅遊

Wotif 真實旅客評語

4/10 一般般

2019 年 2 月 18 日

The lounge needs throwing out as the springs in the cushions are gone. Cockroaches on walls and on floors. Some dead most alive. TV switches on and off periodically. Sound from TV is distorts after awhile. Spa was excellent except it makes noises for up to 15 minutes afterwards. Garage had leaves over the concrete, thus when you move around, you walk the leaves into the rooms. No broom available to sweep floors or leaves away. Beds hard as a rock. At least it was quiet from outside noise.

4 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2018 年 9 月 10 日

Clean and great location. Easy check in Bed was very comfy

1 晚旅行

Wotif 真實旅客評語

6/10 不錯哦

2018 年 8 月 5 日

เช็คอิน เช็คเอาท์ไม่ยุ่งยาก ทำเลเงียบสงบดี แต่ที่จอดรถแคบจอดยากมาก

Suchaya，1 晚家庭旅遊

Hotels.com 真實旅客評語

8/10 非常好

2018 年 5 月 15 日

Malcolm，1 晚家庭旅遊

Hotels.com 真實旅客評語

10/10 好極了

2018 年 4 月 24 日

Great apartment

This is the best apartment, it is like your own home.

Bern，2 晚旅行

Wotif 真實旅客評語

8/10 非常好

2018 年 2 月 4 日

Not exactly 'executive' but a good place to stay

Overall very good. Nice quiet street. Good shopping mall and restaurants only a 5 minute walk. Only negatives... Garage is tiny, hard to park anything but a tiny car in it due to the tight angles to get in. It would have been nice to have some basic essentials in the cupboards, some cling wrap and tin foil, costs the owners peanuts and adds to the service.

Mark，2 晚旅行

Wotif 真實旅客評語

4/10 一般般

2018 年 1 月 20 日

Nice apartment, poor service dangerous furniture

The apartment is nice, good location and reasonably equipped. The issues we had were two broken chairs that were left there without warning that my mum fell off. Despite reporting this on day 1, it took nearly 2 weeks to do anything and then they simply bent back the broken legs and put them back to use. The same thing happened, you sat on them and they collapsed, very dangerous! We will be making a formal complaint, poor maintenance and poor service, very disappointing and a let down to a nice apartment!!

Neil，14 晚旅行

Wotif 真實旅客評語

10/10 好極了

2017 年 12 月 26 日

Christmas visit

We enjoyed the well appointed and conveniently located premises. Great to be able to use a dishwasher and have a good sized fridge/freezer. Spacious and comfy all round

Chris ，2 晚旅行

Wotif 真實旅客評語

2/10 不太好

2017 年 5 月 12 日

Don't waste your money

Pros: check in/out and parking was good. Cons: overall in poor condition. The glass of window in the kitchen was broken meaning that the rooms were freezing, the apartment had an overall unpleasant odor and the sheets smelled like chlorine.

Hotels.com 真實旅客評語

10/10 好極了

2017 年 4 月 17 日

Hotels.com 真實旅客評語

查爾斯頓街飯店

Charlestown Terrace

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